First Case of Workplace Bullying Results in $325,000 Verdict for Employee

Posted by in Career Advice


The first case of workplace bullying to go to court in the U.S. recently resulted in a $325,000 award for an employee who alleged that his domineering boss screamed at him, lunged at him and swore at him, eventually causing him such depression that he was forced to leave his job.
The plaintiff, Joseph Doescher, was a perfusionist at St. Francis Hospital in Beech Grove, Indiana, who worked side by side with prominent heart surgeon, Daniel H. Raess, M.D. Doescher alleged that Raess repeatedly subjected him to verbal abuse, and placed him in fear of physical harm (bullying may take a variety of forms, ranging from mean, insulting, or humiliating verbal attacks to false criticism and constant fault-finding to threatening or physical contact), even denying him leave to attend a family funeral. The basis of Doescher’s successful claim was intentional infliction of emotional distress and assault. The award represents 1.5 years of pay.
Bullying continues to be a part of life for at least 20% of the working population at some point in their working lives, according to The Campaign Against Workplace Bullying. In this case, Raess worked for the hospital for nearly 20 years, and was accused of bullying and abusing other members of the staff.
Unfortunately, bullying is not per se illegal. This does not mean that those who are bullied by their supervisors or coworkers are entirely unprotected. Bullying behavior that stems from discrimination based on factors such as gender, age, color, race, national origin, disability, or religion – or if it gives rise to a hostile work environment based on these same factors – is illegal and prohibited under federal and state employment laws. In addition, victims of bullying who have been touched by their harassers against their will or threatened with harmful or unwelcome physical contact can sue for battery or, in the latter case, assault.
What can you do if you are being bullied? The harsh reality is that "mean" and "illegal" are very different. For those suffering from the former, the best option may be to take stock of the situation, and get a plan in place with the following components:
1.) Ask yourself what led to the current tensions and whether there is anything you can do to diffuse them. Consider talking to someone outside the company – perhaps a trusted friend or family member can provide the support you need. If not, a career coach or a therapist might be able to help fortify you with emotional defenses against the bullying. 2.) Keep a factual journal or diary of daily events – document what happens (what is said or done), where and when (date and time), and identify witnesses. DO NOT use the company computer to record these events, as it is not secure and your data can be copied, read, or manipulated. Journal ONLY at home, either on paper or on a personally-owned computer that is not linked into your employer’s computer system. Never leave your journal in your office, or other place at work where it could be read or confiscated. 3.) Keep copies of any letters, memos, emails, instant messages, faxes, etc. received from the bully. Remember, it’s not just the character of the incidents, but the number, frequency and especially the pattern that strengthens your position that you are in a bullying situation 4.) Explore other options at work. Can you bid out for a job elsewhere in the company to escape the current environment? Consider devising a plan to use your company's internal grievance system for help to resolve the problem. Consult with an employment attorney for help, especially if you think your job is in jeopardy. 5.) Finally, if you've exhausted all your options and come up empty-handed, then it may be time to consider moving on – and out of the abusive environment before you get pushed to a breaking point where you retaliate against the bullying (which can make you look equally to blame!) or else become physically or emotionally ill.
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  • Jessi
    Jessi
    I am tired of the target having to quit because of the bully it should be against the law.  Harrassment should mean harrassment not just sex, bullying is the reason drug dealers and other criminals get by with making the person doing right, wrong.  Bullying should go against all laws and maybe parents will think about bringing their children up to become an adult bully.  The bull has made people take their life.  What is the USA thinking?  This should diffinately be against the law with police officer, children, adults, homeless all of us targets who are following the law.  I should not have to allow anyone to humiliate me and get by with it.
  • Sam
    Sam
    I have had this type of work environment several times in my career, and have always thought it was just my inability to "get along."  What an amazing article, and to how amazing to find out I am not alone!  I have had bosses grab me by the lapels, push and shove me over backwards, trip me while my arms are full, grab me by the ears, and fill my workboots up with concrete.  Some of these episodes resulted in cuts, and bruises, and have left scars, and burns on my head, arms, and legs.  Company officials NEVER took action, the police claimed it was he said /they said, and never took action.  I once took legal action against a supervisor, under EEO, Age and disability discrimination.  The Company threatened to have me arrested and falsely charged me with mail fraud.  They stopped my unemployment, called my creditors, my landlord, my X wife and blackballed me araound town.  My lawyer said I would EVENTUALLY win, and the charges would be found to be false, but it might take 10-15 years.  I didnt want to be arrested, so I had to drop the suit.  Employees have no recourse.  The laws are written so big money lawyers can manipulate them, and the little people get screwed over.  This behavior should be out and out illegal, and Company officials should go to jail for overtly or covertly condoning it.
  • Aaron Anderson
    Aaron Anderson
    When I began working for a company over the summer of 2006, I was promised that the company would work with my student schedule and that raises would come quickly. When I first began, everything went smoothly. I was receiving praises from my immediate supervisor and from the person in the company who I had replaced (the person got a promotion). I thought I was doing everything right. About the same time I started, the new boss also started. I thought I was doing well in my new position until I started receiving the cold shoulder from the new boss. After that, it was all down hill. in a matter of one month, I was told my work was not good enough, that I was not meeting expectations and that I had several character flaws that did not mix with the position. Additionally, I was told that if I did not change quick I would be replaced/let go. There were several other unethical things going on as well such as holding meetings that I was not invited to and never giving me the minutes, she would talk about her disgust in my performance to everyone else (including those I was responsible over) but me, and she even refused to re-issue me a paycheck that the company had lost and I had never received. I made all the necessary changes she requested but when the new semester started, she would not work with my schedule anymore and I was let go as a result of one hour/week schedule conflict. It was apparent to me what was going on and my immediate supervisor saw it as well. Now my replacement is also feeling the same thing.
  • Patricia
    Patricia
    I left my position for the same type of bullying behavior. I worked in the legal dept of a corporation when they brought on 3 new HR people. A Director, a manager and an intake coordinator. The Director was totally oblvious to the other two since she was so wrapped up in trying to shine for managment, Both the HR manager and coordinator were fresh out of college high on themselves and the positions they landed and that went totally to their heads. They wanted me to do their filing for them and when the legal and HR departments were moved in together they expected me to pack the whole HR department for the move. Needless to say this was upsetting and I stated that there was no reason why they couldn't pack and file (you know the team work thing.) Well, after that I tolerated being screamed at for nothing, my husband has prostrate cancer and the intake coordinatior got wind of this and stated to me that her mom was an oncology nurse and there is nothing worse then prostrate cancer cause it can kill quickly. In addition, she would make snide remarks to others about me and would act as though she was going to walk into me if I was standing at the copier. One day she was in the HR managers office I guess they were reviewing resumes and she loudly said " Oh, that's all she's  accomplished; at least I got my masters" They both got a chuckle out of that. Not only did they request green cards or work visas from individuals they also wanted SSN's and drivers licenses and whatever other documentation they could get their hands on. and to my knowledge still do. When the directors were out and no other management in the offices the two of them would become loud talking about themselves and how good they are. .. pacing the floors. The sad thing is that everyone was scared to deal with them because they are HR and no one wanted to piss the CEO off. I documented everything just in case.. I did end up leaving because I just couldn't put up with their behaviour. However, I did speak to my supervisor about them on a number of occasions right from the beginning. She just passed it off. The way I see it is what goes around comes around and they will screw up and hopefully lose their jobs over it. That will be complete satisfaction for me. I'm just glad I made the decision to leave.
  • Lena B
    Lena B
    I recently left my employer as the Human Resources Executive (mutual termination) after five months because my boss the CEO started coming to me with alleged performance deficiencies and attitide problems which he could not give examples of. The bottom line was, I was hired to bring change to the organization, and some of my peers didn't like my recommendations from day one telling me it wouldn't work... Some of the senior managers were also condescending and rude (sometimes screaming) in their dealings with me and always looking for the slightest slip from me to report it to the CEO. I had reported to the CEO their behavior which fell on deaf ears with an excuse from him that, yes, he knows that so and so sometimes does come off a little strong (meaning rude and derogatory). P.S. I had saved the company thousands of dollars in the five months I was there by changing some of their HR policies and corrected HR violations which would have cost the company fines. These were put into place by the CFO and Controller however, were not within the guidelines of the law. Of course, I received no recognition for this, instead, it seems I just pissed the CFO off. Finally I told the CEO that maybe we weren't a good fit. Having worked for Fortune 100 companies in my 25 year career including a successful consulting practice, it was very depressing to me to have to endure a constant barrage of criticism and two write-ups which were totally unfounded and without merit. Although a minority female, there was no hard facts for discrimination, even though I felt that being of a nationality different from the majority of the management staff I was expected to behave with a different set of standards. It is unfortunate that the law doesn't protect individuals who are bullied and unfairly treated by an organization (if I had benaved halfway as some of the other senior managers had I would have been thrown out on my ears). This is still discrimination (maybe not according to Title VII and some legal criteria) and it would be nice to see U.S. laws changing to protect all individuals from "harassing" behavior at work. Other countries have laws in place which allow broader protection for individuals in the workplace.
  • Paul Mahood
    Paul Mahood
    The biggest problem evidenced by most people posting here is that they are "normal."  I recently read a book by a Harvard psychologist titled "The Sociopath Next Door."  It will open your eyes.  In short, it postulates that one out of twenty-five people is sociopathic.  This means that they are completely incapable of understanding feelings and only derive pleasure from manipulating, controlling and damaging others.  The most extreme cases may end up with heads in their refrigerators, but they are very much the exception.  It absolutely described a former boss who came into my company and bullied everyone, predated the females and played the sort of cruelly manipulative games that normal people simply cannot understand, or expect.  Eventually these people crash and burn.  This guy did.  He was Senior Vice President and shortly after I left, he was tossed out by the Board for sexual harassment.  Check with your library.  The book is well worth the read.  It will give you a new perspective on workplace issues like these.
  • Anne
    Anne
    It's true.  It seems no matter where one goes there is always one in the crowd.  One clown & one bully.  It seems like the Boss always goes for either one of those type of people.  And if there is a complaint the complainer seems to be the bad guy.  It's easy to say go to the Labor Board or Attorney General, but it takes alot to get them to back one up.  I am the type to go to work faithfully.  I wear a smile & people tell me I am an upbeat type of person.  Why does it seem like that's against the norm today?  I've gotten bullied by someone no matter where I go.  I've taken it, I've left a company or two for that reason, I've seen someone actually talk to a bully on my behalf & I wasn't aware until later.  I am short, young looking for my age & feel that sometimes people look at me like I can't perform because of it.  And being in & out of work  forces me to be involved with temp agencies that sometimes take advantage in a big way.  When I have a job, I want to be loyal, the company loyal, I want to love what I do, grow in it & be helpful as a team player.  No one can ask for more.  I give the best all the time.  I would really love to know what it would take to difuse a bully, make them see the positive part instead of the dwelling on the negative because the positive overrides.
  • Hilda Corners
    Hilda Corners
    I lost my job because my principal was a post menopausal maniac. One time, after observing me, she had me in her office and she asked me, "Do you want to quit?! Do you want to quit? Do you want to quit?!" I mean REALLY yelling at me. When I told the union about it they were like , "Oh, that doesn't sound like N. " Right.I'm wondering somehow if I could sue. I have student loans and they are NOT going to pay themselves.
  • Meg
    Meg
    In my last position I received praises for the fantastic job I was doing not only from my managers I had worked with/for but also from other personnel within the company including the company's HR Dept..  I also received thank you notes from them, bonuses and raises. Then the company decided to bring on new management and aggressively moved the manager I had been reporting to out. My old manager was someone everyone respected and looked up to. Myself along with others really enjoyed working for her and she always did a fantastic job. She had the people skills, intelligence, work experience, skill set and background necessary to be a success in her position.  The new manager they brought in was disrespectful, aggressive, and a bully. Even though I swore to my new manager and her manager that I would give my new manager 110% of my support, she continued to harass and bully me trying to force me to quit. She humiliated me in front of others.  Everyone in the office had seen how she had bullied and humiliated me, even Personnel, but I think they were afraid of losing their jobs etc.. Anyway I had brought this to the attention of her manager and Personnel and nothing was ever done. Knowing I was in a no win situation I gave my 4 week notice only to have my new manager's manager show up within the first week to walk me out the door. From what I understand, a majority of the old managers along with some office personnel have now quit. Also understand that the person that had replaced me, lasted only 2 weeks and then she quit. Haven't talked with anyone else within that company since then as I believe it is important to move on. I had put all of this behind me until I had viewed everyones comments. It amazes me that this continues to go on within so many companies. Don't some of these companies understand it costs more to bring in and train new personnel versus keeping their current employees happy.  It has been my experience as a manager that people will go that extra mile or two if you just treat them with respect and let them know that they are appreciated. Meanwhile, I have been out of work for over 6 months.  I have been looking of a job, within the Tech or ecommerce/web based industries, focusing on those stable companies that boast about the following: how they care about thier people,and have a friendly working environment.  
  • Raymond Camara
    Raymond Camara
    I to have experienced this while with a Major Medical Facility in Eastern Montana. This is really bothersome, as there is a relating trend here especially within the health care system. You would think they get it, but they don't, and they don't care either. They, being the administration and the bottom line. I served in the Marines, and never saw such behavior in my entire times serving our nation. Treat human beings like human beings. It must be all about the bottom line, and nothing else matters to them. Thanks for the knowledge, and report. It alludes to the saying Run Forest Run! A good follow up article would be on companies that do provide training, and stick with it, and good companies to work for.
  • Heming Ray
    Heming Ray
    I worked at a small lit sign company in Peterborough, Ontario for a bully owner-President.  This guy was a racist, mysoginist who took advantage of ethnic workers.  He would underpay his workers ($10/hour for his best worker of 14 years) and threaten layoffs if anyone wanted a raise (remember these were immigrants who didn't speak a lot of english).  He would fire anyone who dared questioned his directives.  On top of everything else, he claimed to be a Christian and had bible studies in the boardroom with other Christian businessmen in the community.  What a hypocrite!  Whenever a large order would come in, he would buy pizza and make a big production of praying for thanks.  I heard the company made a 40 % profit and none of us got raises.  The average pay here is $9.00 an hour.You are allowed to go to the bathroom and you are timed by the production manager when you are there.  If you take too much time, your pay is docked.  The labour board hasn't done a thing and ministry of labour doesn't want to get involved.  help.
  • Asungate
    Asungate
    I was bullied by a Department Manager at a fortune 500 company. He hired a woman manager to supervise our work group who was also a bully. Together, along with a junior engineer, they accused me of stealing $22,000 worth of computer products from the company. They broadcast the news all over the workplace before admitting they were mistaken, but they would not apologize. I checked with legal firms specializing in employment law and they said there was no way that they were going to sue a fortune 500 company because they didn't want to risk losing their firm's reputation in court against a global corporation with vast legal resources. I talked to the bullies' boss, and things went downhill rapidly from there. Not long after, the company gave me the choice between the carrot and the stick, either accept three months pay and quit, or be fired for unsatisfactory job performance. I did not have unsatisfactory job performance. I took the carrot and left. I later found a book at the public library called "Dealing with Toxic Managers". The chapter that dealt with my situation advised leaving the job as soon as possible because enduring a manager bully is a no-win situation. A manager bully will destroy your career as well as your health.
  • C. Oviahon
    C. Oviahon
    Hey guys,Thank you for this article.  I live in Canada & just last week was forced to resign my position from a large Engineering firm.  I can relate to everything that's said in this article & in the comments from the readers.  I was humiliated, treated with disrespect & indignities, bullied, harassed you name it, it happened.  What amazes me however, is how Management pretended as if everything was honky dorey.  I suffered & due to an on-going health issue the stress caused me to end up in the Emergency Room & that's when my family physician pulled me off the job.  I could have lost my life & left my family without a mother & wife.  It's getting to be very prevalent in the workplace & if something is not done soon someone who is being bullied is going to snap & all hell will break loose.  No-one, & I repeat no-one has the right to take bread out of anyone's mouth.  Can you imagine having your family commitments & bills to pay & someone is going to constantly terrorize you on your job until you get sick & is forced to quit?  That's not right.  Something needs to be done about this situation both in Canada & the United States.  Thank you.C. Oviahon
  • J. T.
    J. T.
    T.C.'s post (#6) sounds frighteningly familiar. While working as Quality Control lab tech for a food manufacturer, it was not uncommon to see the plant manager to curse an employee out. These tirades could be at a shift supervisor, another salaried employee, an hourly employee, or even at a "casual hire" day laborere (a temp). Even one of the shift supervisors emulated the manager, going so far that sometimes a temp would walk out in the middle of the shift. This food manufacturer even had "anti-harrassment" policies, but they weren't enforced (obviously). The standing joke about this place that the initials for the company actually stood for "Another Damn Mess".
  • Jocelyn
    Jocelyn
    I had the misfortune to work for a small company with no HR. Which basically meant that those in charge could act however they pleased with no fear of repercussion.  I didn't "click" with the others who were fake and morally bankrupt, nor did it help that I resisted doing their morally questionable bidding. It's a shame because I really enjoyed my job itself and was a very hard worker, but my downfall was that the more my co-workers mistreated me, the more I kept my distance. The grand finale came when they started heaping more and more work on me, yet made no effort to compensate my efforts. So when I asked for a raise, they fired me. As unpleasant as it is to be unemployed, it was even worse working in a toxic environment like that.
  • Winford Nettles
    Winford Nettles
    A number of years ago, I worked for a company that apparently passively approved of bullying tactics by their managers.  One employee, who was recovering from a personal crisis (divorce) was called in to the bosses' office and told that he was disrupting the work of other employees, even though he only stopped to relay some important information to one of them.  He was then told that he would be escorted by security off of the company property, and, that he would have to return through the "human resources" office.  He did just that...  
    Companies should not let that kind of cut-throat, back-stabbing, lying, cheating, stealing, unethical behavior exist in their management.  
  • Laurie Traudt
    Laurie Traudt
    I was told to leave my job Jan.12,2007. The owner gave me the reason that there was going to be a "consolidation of responsibilities" and my position in the company was being terminated. I started in November 2005, at my initial interview everyone joked about how many employees before me stated the woman that I worked with was a very difficult person to get along with. Well, they were right. This woman was very vague with her training efforts and walked all over her co-workers. When I first started she told me about everyone else's errors and who everyone "thought they were". She would even "down" the owner and do things her own way! You could tell everyone was afraid to step into our office, I couldn't beleive it! She was truly an abusive monster! I tried for a year to get along with her and get along with all the other  people in the company, they enjoyed my positive attitude and my willingness to be freindly and do the best I could do as a team player. The stress she caused throughout the company was unreal, the production manager stated she was poison to the surroundings and also in a managers meeting admitted that they had created a monster. She had even humiliated me in front of one of the vendors and I could hear crass remarks while she would talk on the phone to others about the inexperienced new employee!(due to her vague training efforts) Many times I was beside myself. On January 12th, the owner let me go, I don't know what she has over the company, but it was totally unexpected and heartbreaking. I was the 6th one in three years. Everyone else, including the owner gave me encouragement to hang in there, his eyes were red when he let me go. A good freind of mine mentioned the fact that she sounded like a "passive aggressive". Look this up, it talks about passive aggressive co-workers too. Whatever the answer is, it's wrong! I would not persue the situation, but will never forget the people I worked with and what they must feel as they walk through that door every morning.
  • Stephen Smith
    Stephen Smith
    A very interesting article. I am being bullied at work by a women who has been at the company for 15 years. I have only been at the company for 1 year. What upsets me the most is that how can a person that is doing this to a co-worker keep their job? I really like my job and it upsets me that I have to look for another one. I was warned about her from the beginning she has done this to others who have since left. There should be something that can be done about this!
  • Michele
    Michele
    I've seen it and experienced it, not just in the traditional workplace, but even in a network marketing organization I belong to! I am completely self-employed in a virtual assistant business, and my MLM upline demands to know who my clients are and that I drop some of them. She started out being sweet and supporting, and promised to coach me to success so I could do this business full time. However, when I did not demonstrate what she determined was sufficient dedication, all the promises evaporated into thin air. And now, just as I have about had enough, she places a recruit under me to entice me to stay
  • Monique
    Monique
    I have experienced workplace bullying several times during my career. The sad thing about it was that the supervisors were aware of the situation and of who the bullies were.  When I brought it to her  attention, she replied that as a staff we were able to generate the necessary numbers required to meet deadlines which was proof that we worked well together in spite of the personality differences.  She then suggested that perhaps I was "too sensitive" or "defensive", and perhaps had read more into the situation--misunderstood. This spoke volumes--translation:  This is a personal problem, you are a whiner, just do your work, I don't care, or leave.  I have found that a transfer within the company is not a fix-it since rumors either precede or follow you.  I opted for leaving.
  • T.C.
    T.C.
    I am currently 9 months out of a position where I too was on the receiving end of bullying from my supervisor.  The sad part is everyone knew how hostile the enviornment was and yet no one would take a stand.  This individual would snap at the drop of a hat, I filed grievences and was denied.  While I was on sick leave she was promoted to the position, I immediately started looking for employment elsewhere.  Several people thought I was trying to be funny when I told them that she was going to be a terror.  And, now a majority of them have flown the coop also.  I was singled out on several occasions, even told I was not allowed to leave my desk without letting her know where I was, that includes the restroom.  I was timed at every task that I was assigned that required me to leave our work area. I was called into the office at least once a week for something.  On several occasions I was cursed and screamed at after hours when there were no witnesses.  I chose to leave because the fact of the matter truly is no matter what I was wrong.  She always twisted it to make me look like the villian, and no one else stood up because they were afraid for thier jobs.I still keep in contact with some of my former co-workers who are still there.  As of today 4 people have been cycled through my old position.  Each of them have filed greivances also and have been denied. Makes me wonder why the higher ups don't see a pattern?
  • Robert Davidson
    Robert Davidson
    I recently left a home health company where I worked as a case manager, due to harassment, belittling and public humiliation by the owner. I have witnessed the president of the company throw papers in the face of her  secretary, because she didn't like the work she did for her, She berates her managers by yelling at them in formal meetings and in the different departments. She keeps some of the buildings exits locked, because she says "they are proposed fire exits". She laughed in my face when I told her if some crazy person comes into our side of the building with a gun or the building catches fire , the employess can't get out of the building. The building is not within code, because hallways to the locked doors are blocked by stacks of boxes. I was happy to turn in my nametag and walk out of the hell hole. I tried to get some of the employees to seek legal action against the BOSS, but they were in fear of losing their incomes.
  • Lee
    Lee
    It has been my experience with larger companies that training is given with what is exceptable behavior in the work place including body language. Unfortunately not all companies give this training, even to their leaders. This should never be tolerated in the workplace.
  • David Semans
    David Semans
    This is a very interesting article, and a topic in which I found myself at my last employer.  The tension, in my case, resulted from my inability, or at least difficulty, of working the necessary shifts because of my status as a single parent (male).  I was treated like an outcast, like someone that did not belong, until I could not take it any more and resigned due to scheduling conflicts caused by my parenting status.
  • John Venckus
    John Venckus
    Interesting article.  The steps recommended to help an individual are good.  I have experienced working for a bully, and after attempting (and failing) to work things out face to face with my manager/bully, I tried another alternative; going to the bully's boss.  I felt I had to leave eventually and had nothing to lose.  The initial reaction of the more senior manager was an expression of interest.  Unfortunately, the results were neutral - with no intervention - but plenty of moral support.  Then the negative results followed when the top management shared more or less everything I said about the bully to the bully, himself.  Things went down-hill quickly from that point.The worst part of the story was that the bully terrorized my subordinates.  I stayed with the team for over five years and the bully has since left - as have I.  I saved some hostile emails, but did not do a thorough enough job to prepare a case against him or the employer.

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