How To Follow Up After An Interview

Posted by in Career Advice


One of the most common question that job seekers ask is "Why didn't they call me back after the interview?". Everyone has been there at one point or another and it has to be one of the more frustrating parts of looking for a job. Once the interview is over and the thank you note is sent, it becomes a waiting game. Just waiting for the phone to ring and compulsively checking your email can drive you crazy.

The way to combat this is by following up with a company after the interview. A follow up phone call is one of the most useful but under-used pieces of interview etiquette. When I think back to the times when I haven't made the phone call, the reason was that I was afraid to call, worried that I would be seen as pushy or overly eager. The problem with this type of thinking is that it won't help you get the job. Here's why:

You've already met a representative of the company and discussed how you could be an asset to their company. This means that you have a business relationship with that person. Calling them back isn't even close to being in the same category as cold calling someone. It's perfectly acceptable, and in fact, expected that you will give them a call to follow up. Here are a few tips to help you get through the call:

Think about why you're qualified for the job. If you are still feeling anxious about making the call, remind yourself of why you are a good fit for the job. Review the interview in your mind and think about all the things that went right. This should give you a needed confidence boost and make it less likely that the anxiety will bleed through in your voice.

Follow up at the appropriate time. At the end of the interview, it's important to ask what when the company is planning to make a hiring decision. If they say three days or a week or whatever, use that as a timeline for when you should call them. Don't call before the timeframe they gave is up. If they said that they will make a decision in three days, call on day four. If the employer wasn't able to give a specific time, then you should follow up in a week.

Don't call on Monday. Mondays are always the busiest days at most jobs, so don't call then. Even if they said they would make a decision on Friday, wait until Tuesday to follow up.

Be careful leaving messages. Before you call, it's a good idea to write out a brief script in case your call is forwarded to voice mail. This makes it less likely that you will leave out important information or ramble because of nerves. Also, if the message is being taken by an actual person, be careful about how much information you give. Simply give your name and number and say that you are following up on a meeting you had last week. Don't mention the details of the job because you can't know how much information the person has.

Don't burn bridges. You shouldn't attempt to leave more than two messages. If you don't get a call back, you can assume that you didn't get the job. Even if the employer never calls you back or if they tell you that they have decided to hire someone else, be as professional as possible. The worst thing you can do is to lose your cool and get mad. You never know when you might need them again, so don't burn those bridges.

Following up only takes a few minutes, but it can really make you stand out. So many people don't bother to call back. Those who do show that they are serious about the job.

Do you follow up after every interview? Why or why not? Please share your thoughts in the comments.

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  • deborah n
    deborah n
    My question is when I apply for a job it goes really well. I follow up. They call maybe one reference and then I don't hear back. I know my references are solid. I'm concerned about a past employer.  I have done the follow up. I have even mentioned if they have any questions about them to please let me know hoping I would find out what is holding me back. I still don't hear back from them.  I work in health care and I have been trying to get back into for the past few years.  I wish I knew what to do.  I want to go back to school for my CNA and this would help me greatly to go back to work in health care.
  • sean H
    sean H
    I agree with this, and I always follow up with a call.
  • Ismail a
    Ismail a
    IF THEY REALLY WANT ME ACCORDING TO MY PROFILE AND INTERVIEW SUPPOSE THEY CALL ME WHAT YOU SEE
  • Samuel M
    Samuel M
    excellent advise.
  • Bob J
    Bob J
    Thanks for the great advice. That's exactly how I handle it, and it's good to confirm that I was on point.
  • JAIPRAKASH N
    JAIPRAKASH N
    Very informative and useful
  • Wade T
    Wade T
    Thank you for the article - I usually didn't call back after an interview.  I thought it made you look desperate and would just be bugging the employer.  Now, though, I will be asking for a business card, submitting the thank you letter and calling after the three days (day four) as you suggested.  Hopefully I can send another message telling you I got the job.  I should know something by January 1, 2013.  Wish me luck and thank you for this useful information.Wade
  • Ayanna C
    Ayanna C
    Thank you for the information. I had an interview yesterday and the interviewer indicated that they were extremely impressed and interested in me as a candidate. I sent my Thank you letter shortly after, but I wasn't sure if it was appropriate to follow-up with a call within a couple of days. But after speaking with a business friend they indicated to definitely call. Although the interviewer indicated that they will follow-up with paper work via email and would call either way the decision made. He indicated that his interviews were lasting 20-30 mnutes and we spent 1 hour 1/2 discussing the position. So I am strongly confident in his decision, but I cant be sure until further correspondence Then after reading this Interview blog confirms it that I do call. Thank you.
  • Felix C
    Felix C
    I like and agree with Melissa's reasoning here. A follow up call back to a prospective employer is a good idea and probably a neccessity in today's job hunting market. However, I also believe in professional courtsey as well in that if an employer, whom you have interviewed with informs you that they will be getting back with you in a fewdays, or usually in one week. Then, I would expect the employer to do just that either by calling you, or sending out an email. I mean it makes good business sense from or the employer to show their concern regarding the (total interview process) as well. Only the employer knows whether or not you may a good or very good impression on them during the interview process.  Therefore, I believe this subject matter goes both ways in obtaining employment with an employer.  
  • Mary A
    Mary A
    Thank you very much for the article. After being out of work for sometime you kind of lose your confidence and don't really know how to handle some situations and you feel as if walking on eggshells. The line between the dos and the don'ts becomes very thin and blurry. The article is quite uplifting
  • Juana C
    Juana C
    good advice, Thanks for sharing
  • James T
    James T
    How about sending an email to the hiring manger thanking him for his time and expressing interest for the position?   
  • martin c
    martin c
    very good idea,
  • robert r
    robert r
    Very useful  info. Just  had a interview, sent thank you note and called on third day . Didn't  get job but still thanked them again for opportunity. Good info
  • Steve S
    Steve S
    If I'm applying for an internal position with my current employer  should I contact them by phone to follow up about the position even though I see these people every day?
  • Melissa Kennedy
    Melissa Kennedy
    Thanks for the great comments!@Karen - I hope your friend gets the job!@Allan - A thank you note is a great thing to do. Still, I would follow up with a phone call unless they asked you not to.@cuitlahuac - I'm so glad your interview went well! A thank you note is always good form!@marcella - I don't think that you'll be ruled out if you don't send a thank you note, but it's good manners so do it anyway.
  • Shirish C
    Shirish C
    Good to know
  • Karen J
    Karen J
    This was good information. I just had a friend do a interview and she asked the exact same question. I will share the info with her.
  • Allan R
    Allan R
    I followed up with a thank you card, with my telephone # and to please call me with any ?'s or concerns
  • Cuitlahuac V
    Cuitlahuac V
    Thank you for the tips. I found them very enlightening and helpful.I just interviewed for what I think is my dream job. It went really well and I feel confident. But after the meeting, I thought I send an email to the HR rep that asked me to interview (I  wasn't looking for a job, HR called me) so I did, right after I got home. Emailed saying how exciting and impress I was with both Mgrs. The HR rep told me then, that I should send a thank you note also to the other Mgr!  I was surprised, but of course happy, way happy! So it goes to show u that yes,  a thank you note  is a good idea.
  • MIKE S
    MIKE S
    AT THANK YOU CARD CAN BE FILLED OUT IN ADVANCE AND HANDED TO THEM WHEN THE INTERVIEW IS COMPLETE. IF YOU MAIL IT, THEY MAY NEVER SEE IT BEFORE A DECISION IS MADE. IF YOU DROP IT OFF TO A SECRETARY SHE MAY NOT GET IT TO THEM TIMELY OR AT ALL BEFORE THE DECISION IS MADE AND AN E-MAIL MAY NOT BE READ UNTIL AFTER THE DECISION IS MADE. A SIMPLE THANK YOU CARD THAT SAYS, TO THE EFFECT, THANK YOU FOR THE OPPORTUNITY TO INTERVIEW. I LOOK FORWARD TO HEARING FROM YOU AND REALLY WANT TO WORK FOR YOUR COMPANY. THEN YOU KNOW THEY HAVE IT. ALSO, IF YOU DON'T GET THE JOB AND YOU GET YOUR REJECTION LETTER DON'T BE AFRAID TO CALL BACK. ASK TO SPEAK TO THE INTERVIEWER. RE-INTRODUCE YOURSELF AND ASK IF THEY REMEMBER YOU, DESCRIBE YOURSELF, ETC. THEN STATE, I UNDERSTAND I DID NOT GET THE JOB, BUT I WAS WONDERING IF YOU COULD LEND ME SOME INSIGHTS SO THAT I MAY BE A MORE VIABLE CANDIDATE NEXT TIME. THEN BE PREPARED, THEY HAVE NO REASON TO HOLD BACK AND YOU MAY GET SOME CONSTRUCTIVE CRITICISMS. OR YOU MAY HEAR THAT YOU DID GREAT, YOU WERE ONE OF OUR FINALISTS, HANG IN THERE. YOUR RESPONSE IS THATS GREAT, BUT THERE HAS TO BE SOMETHING THAT I CAN DO TO BE A BETTER CANDIDATE. AGAIN, THEY REASSURE YOU. NOW YOU'VE GOT THEM THINKING, MAYBE WE HIRED THE WRONG PERSON. DID WE MISS OUT ON A GOOD ONE?? I'VE SEEN 4 HIRES THIS WAY WHEN THE INITIAL PERSON HIRED DID NOT WORK OUT AND THEY CALLED THESE PERSONS BACK AND ASKED IF THEY WERE STILL INTERESTED. JUST BECAUSE THE INTERVIEW IS OVER DOESN'T MEAN IT'S OVER.
  • Marcella N
    Marcella N
    Should you always send a thank you note after a interview? If you don't send a thank you note could the company considering you not consider you anymore?? Would be interested to know your thoughts.
  • Steve M
    Steve M
    Great tips on this web site  Thank You
  • Michael P
    Michael P
     After reading the article I see now I should always follow up.
  • John D. C
    John D. C
    very useful information(reminders).

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