In accordance with the operations procedure manual and direction from the General and/or Store Manager, the Clean Team Member is responsible for delighting Thorntons guests by maintaining merchandise and supporting store goals and initiatives.
Essential Job Functions (RESPONSIBLE TO) -Delivers customer service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. -Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times. -Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. -Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list). -Clean the parking lot and grounds surrounding the store as needed. -Advise store management of any maintenance or safety problems. -Practices safe working habits that align with company safety rules. -Properly uses the Customer Service Department for customer service issues. -Stay familiar with all Thorntons policies applicable to the Clean Team Member position as outlined on Thorntons Intranet. -Perform additional duties as assigned. Preferred Qualifications ? Experience -All experience will be considered ? Knowledge/Skills -Ability to speak, read, understand, and write the English language. -High energy and strong work ethic. -Excellent interpersonal skill. -Works well with others in a team environment ? Other Considerations -Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. -Properly records time on the TOTS systems and signs a time report verifying all hours worked -Understands that company funds are not available for personal use