Account Manager ( Hybrid )

Who We Are:

Capelli Sport is a global multi-sports brand based in New York City, specializing in team sports. With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences. Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of knowhow on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.

What We Are Looking For:

Capelli Sport is looking for an Account Manager (AM) to join our sales team. You will be joining an established Account Management team responsible for managing our book of business, consisting of youth soccer clubs across the country. In this role, you will be responsible for the day-to-day responsibilities for each account, building strong relationships with our clients; ensuring projects stay on track, and customer orders are written with urgency. This role will be salary based, 40 hours per week minimum.

About the Role:

• Manage day-to-day responsibilities for accounts within assigned book of business
• Build strong relationships with prospects and current accounts
• Provide high level of customer service
• Draft internal/external Project Schedules to ensure projects remain on track
• Study contracts within your book of business to better understand deliverables and club benefits
• Develop strong knowledge of Capelli Sport product offerings and give insights on the best product(s) for good fit for customers
• Study and memorize the Capelli Sport catalog, Available to Sell inventory (ATS), as well as other product knowledge
• Collaborating with various internal departments to ensure that they fulfill all clients’ requests
• Stay up-to-date on the soccer industry’s customer behavior and trends
• Ensure timely and successful delivery of our clients’ needs

About You:

• You have experience with managing a book of business, preferably in the sports industry 
• You have a Bachelor's degree from an accredited college
• You’re able to build long-term trusting relationships with clients
• You have experience with project management
• You have the ability to collaborate with other team members
• You have an attention to detail and keep organized
• You have experience with CRM platforms such as Salesforce
• You have a track record of driving results
• You’re hardworking and goal-oriented
• You have a tireless positive attitude
• You have a growth mindset and view challenges as learning opportunities, not failures
• You love getting to know new people and helping them improve their product/services.
• Ability to deliver engaging presentations both verbally and via email

Capelli Sport is an established global team sports provider with partners reaching all corners of the world. Capelli Sport has developed success on the platform of GMA Accessories, a global retail manufacturer and importer of apparel, footwear and fashion accessories, which was founded by CEO and President George Altirs in 1990.

Capelli Sport has also developed an ownership and management component of its business to include ownership shares in three top professional clubs; MSV Duisburg, HB Køge, and Inter Allies (Ghana, Premier League).

Capelli Sport is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, age, veteran or military status, or any other category protected under the law. Capelli Sport is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation