MGM Resorts International • Las Vegas, NV 89102
Job #1451737127
Location:
Las Vegas, Nevada
Become one of the stars behind The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race .
PRIMARY PURPOSE:
As a Lead Barista, you will be responsible for maintaining the dining area as well as leading the Fountain Worker I and II. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Lead, coach, and train a shift of approximately 3-12 employees
Knowledgeable with selling techniques and service delivery for both alcoholic and non-alcoholic beverages and items on the menu
Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
Take and place order, serve and garnish food and drinks efficiently and accurately in work areas as applicable
Pack and complete order per guests' preference with necessary condiments
Perform opening and closing duties based upon shift assignment
Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish supplies and machines as needed
Maintain the cleanliness, sanitation, and the appearance of the front and back of house area, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
Establish par levels for daily orders and complete daily order sheet
Perform other job-related duties as requested
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment
Knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators, and coolers, slicers and beverage machines
Knowledge of health, safety and sanitation regulations
Basic computer skills and experience with varied Point of Sale (POS) systems
Anticipate the guests' needs and respond appropriately with a sense of urgency
Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts
Able to lead and mentor a team
MINIMUM REQUIREMENTS:
High school diploma or equivalent
Work varied shifts, to include weekends and holidays
PREFERRED:
Six (6) months experience as a fountain worker and/or cashier in a high-volume food establishment
Experience working in a similar resort setting
MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at ~~~ or email ~~~
MGM Resorts International • Las Vegas, NV 89102 • Today
MGM Resorts International • Las Vegas, NV 89102 • Today
MGM Resorts International • Las Vegas, NV 89102 • Today
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