• Medical Social Worker

    Beth Israel Lahey Health Gloucester, MA 01930

    Job #2365690178

  • When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

    Job Type:


    Scheduled Hours:


    Work Shift:

    Day (United States of America)

    Medical Social Worker

    Job Description:

    Medical Social Worker

    Welcome to Addison Gilbert Hospital, part of Beth Israel Lahey Health. Addison Gilbert Hospital is a full service, 70-bed medical/surgical acute care facility in Gloucester, MA. Founded in 1889, the hospital provides state-of-the-art inpatient and outpatient care to residents of the Cape Ann community in specialties such as radiology, cancer care, primary and pediatric care, cardiology, inpatient geriatric services, and emergency medicine. Addison Gilbert Hospital continues to score among the top hospitals in the nation for patient safety as it is one of only 42 hospitals in the United States to be awarded an "A" grade from The Leapfrog Group - the nation's leading nonprofit watchdog on hospital quality and safety.

    Addison Gilbert Hospital promotes the culture and philosophy which enables employees to give and receive the best of care. You can become a part of the team that achieves this success through our CREATE values of Community, Respect, Excellence, Accountability, Teamwork and Empathy.

    As part of the High Risk Intervention Team, the Community Social worker will be part of a team of pharmacists, pharmacy technicians, physicians, mid-level providers, as well as Social Workers. The Community based Social Worker will work collaboratively with the existing care team to connect high-utilizing and socially complex patients with the appropriate community resources as required. The Community based Social Worker will work with at-risk patients and families in all settings, including homes. They will assist patients in connecting with any and all available resources with the goal of improving the patient's quality of life and avoiding unnecessary hospitalizations.

    Essential Duties:

    Works collaboratively with inpatient multidisciplinary teams as well as Ambulatory Care teams such as Lahey ACO, NEPHO, Eliot, Atrius, etc.

    • Successfully builds trusting relationships with patients and caregivers

    • Serves as an advocate for patients and families

    • Actively connects patients to identified services as requested

    • Ensure patient has transportation to follow up appointments

    • Post discharge, the Community Social Worker connects patient to financial or social services such as food, shelter and transportation as needed

    • Additional connections include family support, support groups such as AA/Grief/NA

    • Communication with patients either by phone, text or face to face

    • Assists patients in connecting to detox or behavioral health services

    • Works collaboratively with homecare services post discharge

    • Build relationships with community resources such as behavioral health organizations, elder care services, jail diversion programs, substance abuse programs, housing authority, community shelters and other organizations that may benefit patients

    full-time, day shift, 40 hours a week

    Knowledge, Skills & Abilities:

    • Strong networks with Essex County community resources and the ability to create new relationships

    • Ability to work collaboratively

    • High energy and a sense of humor

    • Ability to overcome obstacles in a positive, productive manner; problem solving skills are critical

    • Strong communication skills, both written and oral

    • Strong documentation skills

    • Possess a working knowledge of Section 35 Petitions, Section 12 Petitions, and protective care issues with general knowledge of the social work judicial system

    • Hospital inpatient and psychiatric inpatient experience a plus

    Required Education/Experience:

    • Masters in Social Work or related field, with license

    • 2 or more years of direct patient care

    • Willingness and ability to perform outreach services

    • Must have knowledge of medical and medication terminology

    • Working knowledge of health care plans and benefits

    • Familiarity with PC's and MS Office software applications

    Own transportation required.

    Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve. Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health. Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

    Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.

    FLSA Status:


    As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (~~~) about this requirement.

    More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

    Equal Opportunity Employer/Veterans/Disabled