Design Experience That Matters: How to Solve Hard Design Problems

1. Identify the Problem ClearlyGerman mathematician David Hilbert said "a perfect formulation of a problem is already half its solution." What is true for math problems is also true for design challenges: without a well-framed problem statement, it's easy for the industrial design and detail engineering stages of the product to move very quickly in the wrong direction. Your framework for making decisions matters as much or more than the decisions themselves, because the "chaos" of the...