Dispatcher of the Year's speedy work helped save SF cop's life

Author: PoliceOne Members By Sarah Ravani San Francisco Chronicle SAN FRANCISCO — San Francisco emergency dispatcher Janet Atchan was in the last hour of a 12-hour shift when she got the call she and her colleagues fear most. “Shots fired. Officer down.” Atchan, 46, drew on her 25 years of experience as a dispatcher as she mobilized emergency crews and backup police officers to the scene, and even took calls from witnesses with tips on the suspect’s whereabouts. On Tuesday,...