Email inboxes are AI’s next gold mine

news via Fast Company - co-design in Design

The founder of Slack once deemed email “the cockroach of the internet.” He wasn’t the first to lament the extreme survivability of our inbox. From text messages to social media to office messaging platforms, all sorts of communication technologies have teased the promise of killing email by connecting us to others in faster, richer ways.  And yet, more than 50 years after its invention, ye olde email is more popular than ever. Some 1 billion people spend three hours a day in...

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