This week, we feature an article by Sowmya Juttukonda, content developer & digital media specialist at Knowmax, a knowledge management system to enhance customer service. She shares how organizations can create an environment that motivates employees to become more productive and improve customer experience. Talk of productivity, and we all have got something to share. […] The post Guest Post: How to Boost Customer Support Employee Productivity for Better CX appeared first on Shep Hyken....


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