Here’s what nobody tells you about building an innovative culture—not everyone will thrive in it. (A

Years ago, we had a manager named Ania running one of our publishing operations. She was well-liked, diligent, and responsible. Still, we felt the business needed a more creative spark, so we brought in a rising executive to take her place. Ania transitioned out gracefully and left the company on good terms. Things turned out well. Our business thrived and Ania became a highly sought-after interior decorator, renowned for her creativity. The problem wasn’t that she lacked any creative...