How the WM Phoenix Open’s stadium hole became a blueprint for event design

On most golf courses, silence is sacred. At the WM Phoenix Open’s 16th hole, noise is the point. Every year, tens of thousands of fans pack into a stadium-like enclosure at TPC Scottsdale, turning a short par 3 into one of the most recognizable—and rowdiest—settings in sports. Missed putts are booed. Holes in one trigger cascades of beer. The atmosphere is closer to a college football rivalry than a PGA Tour stop. But as iconic as the 16th hole has become, its future wasn’t...