How to lead with courage and build a business with heart

The former CEO of Unilever talks about how to humanize leadership with empathy and compassion while maintaining purpose. It‘s unlikely you‘ve heard of Arthur Pigou, the Cambridge University economist who laid the groundwork for “stakeholder” capitalism. Pigou, who died in 1959, argued that production of goods and services often involves costs that are borne not by the producer or the end customer, but by society at large. These “externalities,” as he termed them, are a hidden tax on public...