Annick Robichaud Butland answered the phone after two rings, and reassured a rather startled caller from Ontario that getting an actual human being on the line after dialing a 1-800 government number in New Brunswick was the “Maritime way.” Turns out, Butland, in her role as a provincial outreach coordinator attached to the province’s Live for the Moment NB marketing campaign, has been answering a lot of calls from...

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