Online holiday shopping is poised to beat in-store sales for the first time ever — and it's terrible

People say they plan to spend more money online than in stores this holiday shopping season.  This is the first year in Deloitte's annual survey that shoppers have predicted their online purchases will exceed what they buy in-store. While some retailers are thriving with the rise of e-commerce, traditional brick-and-mortar retailers like Macy's and Sears are struggling to keep up.    For the first year, Americans are expected to spend more money online than in stores this holiday...