'Regular and substantive interaction' in online college

Image:  In 2017, the U.S. Department of Education’s Office of Inspector General audited Western Governors University and labeled it a “correspondence education” provider rather than a “distance education” provider. Only online colleges that provide “regular and substantive interaction” between faculty members and students are considered distance education providers; those that fall short are in the business of correspondence education. The regulation is intended to prevent bad actors...