Report: Complaining to a higher ed accreditor is burdensome

Image:  The complaint processes at seven of the agencies charged with monitoring the quality of higher education institutions and holding them accountable are burdensome and seem designed to protect colleges, a new brief from the think tank New America argues. None of the policies reviewed in the brief meet New America’s criteria for an effective complaint process, the brief concluded. Accreditors, in turn, say they take complaints seriously and that the report doesn’t fully reflect...