Jim Hackett responded forcefully to a New York Times report about harassment at two Chicago plants. Hackett's task has been to reset Ford story for Wall Street, but the reality of the auto industry is hampering his efforts. He has no choice but to deal with the challenge of pointing Ford to the future without undermining its profitable past. When Jim Hackett took over as CEO of Ford from company veteran Mark Fields in May, the carmaker effectively split in two. Hackett's main job,...


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