Image: A line of students out the door of the advising center, extending down the hallway to the floor below. Seven or eight advisers working furiously to help them. That’s how academic advising at Tallahassee Community College used to look, says Pamela Johnston, dean of career and academic planning there: “Very reactionary.” Now, Johnston sees it as more of a “balanced offensive.” What changed: The college overhauled its advising system, and officials are already seeing...
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