Image: Classes and other meetings sometimes have problems in execution. An instructor or leader may arrive unprepared. Students or attendees may check phones or talk among themselves. Discussions that are intended to flow freely sometimes have lulls. Even those who engage may dominate or remain silent. When the COVID-19 pandemic hit and meetings migrated to Zoom, everything got worse. “We’d taken our same slightly dysfunctional behaviors into a new environment and expected them to...
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