3 Reasons Why Your Resume is Keeping Your Phone from Ringing

Posted by in Career Advice


If you know someone who’s looking for a job—and I’m sure you do—then you may have heard them complain about having sent their resume off to hundreds of employers, only to receive absolutely no responses or acknowledgements. I’ve heard this complaint countless times from friends and colleagues. Part of the reason this happens so often is because companies really have become much less personal about their hiring processes. They simply can’t respond to every person who contacts them through their online application process. However, there are still people being hired every single day. So what are they doing differently from those who never get a phone call? KEYWORDS ARE THE GATEKEEPER A lot of candidates write their resumes from the perspective of, “The person reading this will know what I mean.” The problem is, a lot of times the first reader of your resume isn’t a person at all! Many companies employ resume scanning software to sort through applicants. These programs aren’t sophisticated enough to interpret your experience and know that you’re a good fit. They’re simply set up to weed out and set aside the resumes that contain the same language as that found in the job ad. This means that every time you apply for a job, your resume needs to include the same keywords that the employer used to describe their open position. And yes, this does mean that you will have to customize your resume for Every Single Job if you want to have a realistic chance of getting an interview. And you can’t just use any old keywords—they have to be the right keywords. LET’S MAKE A MATCH – A PERFECT MATCH There was a time when applying for any job for which you were somewhat qualified for was an effective strategy. Nowadays, it’s really not. If you have fewer than 95% of the qualifications an employer requires for a particular position, it’s probably not worth your time to apply. With so many people looking for work right now, the employer is guaranteed to get resumes from someone who matches their qualifications—and in most cases, lots of someones. STATE YOUR CASE If numerous qualified candidates are applying for every position, how do companies ultimately choose whom to interview? Candidates who make a strong case for their accomplishments in their resume and cover letter go straight to the top of the pile. Every time a company advertises an open position, the hiring managers are bombarded by hundreds of resumes that were obviously submitted with minimal time, effort, or even understanding of the position. If you take the time to customize your resume and compose a cover letter explaining why this is the perfect position for you, your application will be a breath of fresh air to the hiring manager. That’s a great way to start the journey toward your new career! It’s certainly possible other issues are playing into your phone not ringing as well. Keep trying and good luck with the job search!
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  • Rashan
    Rashan
    Let me ask, which fields are the worst to find a job? does un-empolyment apply to all types of jobs?Because I find even those highly educated are suffering finding a proper position for them.
  • Micki B
    Micki B
    After reading your article and some of the comments. It appears almost hopeless to find placement if you are a certain age. We have worked for years and have more knowledge and life experience then most applicants. We are professionals and deserve to be treated with the proper respect of at least a letter of rejection. Companies need to value traditions of being professional.
  • J6
    J6
    I've become more and more convinced recently that the number one reason your resume keeps your phone from ringing is that you don't share a last name with someone already in the company.I honestly think that these days companies don't bother with candidates that aren't referred by a current employee.
  • A. Wristen
    A. Wristen
    In regards to being over 57 mentioned by Gloria Duerst I think it weighs quite a bit into consideration although I try to ignore this when I am focusing on a specific job and hope that more employers are changing the mindset about ageism. I am convinced a lot of employers have the notion - and unconsciously feed this directly or indirectly to their other employees through the way they interact with older workers, that older workers won't be able to perform up to their standards so they have to make "allowances" for our performance.  Also there may be a concern that if a more skilled older worker applies for a job lower than his former position he will want to move on when a better position in his or her former trade comes along. And why not? From what I have seen not too many employers are making an effort to hold onto us older folk and unload us the first chance they get(economic down turn, work shortage - they all have cute buzzwords for it but it is a fact. If you have managed to get in a position where you earn a bit more then there is even more incentive to dump the older worker over concerns of payouts when they reach retirement.  As to the concern about us being able to perform the same as a younger worker well of course there may be differences when it comes to physical jobs or those requiring sharper reflexes and memory, but I have worked with just as many forgetful and less sharp younger workers who don't have the maturity or mindset to perform a job as the employer asked it to be done. Shortcuts leading to poor quality is the usual result.  When you are applying cold to an employer they only have your cover letter and resume to guess what kind of a person you are, your age can certainly come through if the resume isn't carefully crafted to not highlight this.  Employment Canada suggested using a "functional" resume to better highlight skills as opposed to "years of jobs done" but employers dislike functionals from what I have heard so you go with what works - cronological which makes it very easy for the employer to guage the approximate age of the applicant. Besides they'll know eventually IF they hire you. You have to fill in the application form which will contain all the data they need to find out.  Many of us older persons have worked very hard, often many years at the same job or several and have acquired skills  that we aren't able to list in our resumes as they probably go way back and we don't want to date ourselves by doing so.
  • Elsa Walton
    Elsa Walton
    I have been doing exactly what this article is suggesting for months--using the same language in the job description on my resume and explaining in my cover letter how my experience is perfect for what the company is looking for, and still I haven't received many responses and definitely not a job offer. What else can you suggest??
  • Awodi John J.
    Awodi John J.
    I need your assistance in building my resume please, because for the past three months I posted a number of applications without any feedback.
  • Pusetso Mokitimi
    Pusetso Mokitimi
    I think this is going to be very helpful.  Thank you.
  • deemee
    deemee
    It is terrible that we have to put in so much time to "tailor" every job posting we respond to and without so much as a thank you.  Also, where do these companies come up with these job scenario/profiling questionnaires just to get your resume in the door.  What happened to being trainable, experienced and having a education as sufficient for being a good candidate for a MINIMUM wage retail job?  It is all getting really rediculous the hoops we have to jump through just to get a resume on someone's desk.
  • ERICA
    ERICA
    THANK YOU FOR TAKING THE TIME TO POST THIS HELPFUL INFORMATION.
  • Diane
    Diane
    This was very helpful yet extremely frustrating!  Thank you.
  • Robert
    Robert
    I was brought up on a farm and I know what work is, but today it's follow the crowd. Companys don't want experience like they used to. They want talkers and educated idiot's. I have nothing against education but you have got to have experience. A degree doesn't mean you can do the job. Age and experience go together
  • John Siegel
    John Siegel
    I am 58 years old and have a lot of retail management experience. I have applied to over 50 job postings for positions as department manager, assistant store manager all the way up to district manager for both large stores and small stores.  I have not gotten one phone call from anyone.  I have applied for some jobs more than once.  I have no idea where to go from here.  Thanks for letting me rant.
  • Joseph Mbele
    Joseph Mbele
    Companies are simply not hiring currently. I have been applying to various companies with no success. Even with the help of recruitment agencies, it does not matter how well your cv is structured. I think it's better to simply work for yourself
  • Joni Scanlon
    Joni Scanlon
    Oh, who are we kidding. Of course there is age discrimination going on. I have hear that people as young as 35 are facing it, so my goodness, if you are 57 as one of the posters here are, you must face reality. I suggest the best approach is going into your own business as a contractor. Until the Woodstock generation starts mobilizing and demanding penalties and incentives for hiring vital, experienced workers who are no longer waiting for the ink on their diplomas to dry, we should accept that age discrimination will occur. How do you prove it has happened to you? I'm really not sure.
  • Michael A. Albert
    Michael A. Albert
    I agree with what Gerard Santini said, posted on 11/2/10.  I have tried every trick in the book, listened to all the on and off line advice and still get very few answers to my resumes.  Why even bother!?  
  • William Weiss
    William Weiss
    Did the author mean to say "They’re simply set up to weed out and set aside the resumes that contain the same language as that found in the job ad."  I thought that containing same language was a good thing.  Did she not mean to say, "select for" and "retain"?
  • Belinda
    Belinda
    Thank You!  It makes everything clearer now.  I have learned so many valuable tips from your articles.
  • Patricia A Sacco
    Patricia A Sacco
    I've been sending resumes out for the past 8 months, getting calls but then they say I have to call you back & never do, or when you make arrangements for an Interview the Person who is going to Interview you decide to leave before interview or don't remember talking to you. It's all horrible.  Good Luck Everyone
  • TL Overton
    TL Overton
    This article was very helpful and gave me a better understanding of what I need to do on future applications.
  • June Falk
    June Falk
    Very good point made and I get the points made and understand that it is not about me.  It is about th person looking at the paper version of me and my outline of what I can do. Nonetheless, this gets to the point. I second judge myself by not getting ahead and being able to provide for my family because I cannot get a job that I need and know I can do becasue of my degree or have the ability to learn to do. But no one will give me the chance nor understand what I am going through.
  • eddie
    eddie
    I agree with Mr. Santini. The last two years have seen my retirement drained, more than 1000 resumes sent, and only 17 interviews which seemed as phony as our last president. Even at the age of 50, I am seriously contemplating returning to the wilderness... what little there is left.
  • Lisa Marie Dean
    Lisa Marie Dean
    Well I've gotten a small handful of interviews in the 11 months I've been looking for work as an experienced Pharmacy Tech, but just not the job.  My resume and cover letter IS taylored for that position, but when I send a "resume blast" online it seems I get contacted by employers who have NOTHING to do with my profession-go fig that one.  Therefore I'm wondering if there is something I could be doing or saying-or not-in the interviews that could be causing me to be passed over in the final hiring decision process-could you please do an article on that?
  • Kristina Johnson
    Kristina Johnson
    I have noticed that when I use the keywords of the job description in my resume, I at least get a call from HR.  It is very discouraging looking for a job in these economic times. I am taking classes that I got funding for. Every little bit will help.
  • L Goetz
    L Goetz
    I think part of the problem is that many internet posted jobs do not really give a good description of the postion skill qualifications, and what type of company they are. I can't customize my cover and resume if I don't have that important information. My letter to a financial company or an ad agency, each for administrative assistants, would be vastly different.
  • Shabbir Ismail
    Shabbir Ismail
    Thank you very much, it was a nice article about resume

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