Confidentiality is a Must for the Successful AA

Lauren Krause
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By maintaining confidentiality, administrative assistants can protect their company and its clients and prevent potentially destructive issues. Consider some of the ways administrative professionals are expected to maintain confidentiality on a daily basis.

Upholding National Standards

Every company is expected to adhere to industry confidentiality standards and observe Health Insurance Portability and Accountability Act rules. Upholding HIPAA standards is essential for maintaining confidentiality. Protecting financial data and other personal information is a never-ending duty for administrative professionals. An administrative specialist who wants to remain proficient must learn the special implications regarding confidentiality to protect information properly, adhere to government standards and better serve clients.

Fully Disclosing How Client Information Is Used

Administrative assistants and other professionals who deal with sensitive information are expected to give full disclosure to clients on how their information is used. Professionals must never use client information in an unauthorized manner, and new regulations state that all companies must educate consumers on how various forms of information is utilized or shared. All administrative assistants are expected to contact clients and relay this information to them by phone, mail or email.

Limiting Paperwork

When sensitive company data falls into the wrong hands, it can have devastating consequences. Shredding sensitive paperwork and documents whenever necessary reduces the paper trail that can make extracting confidential data easier for those with malicious intentions. Many businesses are aiming to build more paperless offices to minimize threats and expedite services.

Reducing Cyber Threats

Using extensive passwords is one way that many businesses are able to reduce the onslaught of potentially hazardous cyberattacks. Limiting computer access on special servers to designated individuals reduces the chance of information leaks. Generating a new password every day for administrative assistants and managers to log into is one way to protect the firm from intrusive and debilitating cyberattacks. Installing anti-virus software and running periodic system scans are ways that firms are able to protect important information. An administrative assistant must also make sure that anti-virus programs are updated regularly to ensure the company always has the highest level of protection.

Maintaining Consistent Action

Every administrative must learn how to uphold confidentiality in every instance, as a single breach in confidentiality can spell disaster for a client or ruin a firm. These professionals must focus on safeguarding company information and client data at all times to ensure a high level of protection that keeps clients, stakeholders and employers at ease. Users must also be trained to spot potential threats and take appropriate action in order to maintain confidentiality.

With a variety of threats emerging in the cyber realm, maintaining confidentiality is more essential than ever. Competent administrative professionals are always expected to uphold confidentiality through proper practices and procedures.

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