Five Skills That Admin Assistants Have and Other Pros Need

Julie Shenkman
Posted by

An effective administrative assistant serves a vital role in the function of a healthy workplace. These multi-talented individuals provide a myriad of unique services for their employers, with many tackling receptionist duties, payroll issues and mail sorting. The administrative skills these workers possess make them an essential component to a business office, and other staff members should take note. Many of the skills an admin assistant utilizes are also useful in other business arenas.

Many workers mistakenly overlook an administrative assistant's work, as it often takes a backseat to pressing deadlines and projects in the office. While administrative skills rarely receive the spotlight, without the dedicated assistance of admin worker, most offices are unable to remain operational. The evolving modern office environment further contributes to the many challenges an admin assistant faces on a daily basis.

From accountants to project managers in the marketing department, all of a company's employees benefit from focusing on their own administrative skills. The five most important are those that contribute to the overall success of the company.

  1. Firstly, administrative assistants must possess the ability to multitask. In a busy office, it is not unusual to receive multiple phone calls, pressing emails and in-person visitors over the course of the day. In many instances, these events occur simultaneously. Dedicated workers should learn to juggle their tasks efficiently and handle multiple challenges without losing control.
  2. The ability to prioritize responsibilities is easily one of the most important administrative skills in the workplace. Efficient admin workers take continual note of their progress throughout the day, making adjustments to their schedule when necessary. Essential tasks need to be addressed first, followed by more mundane chores.
  3. Versatility is the name of the game for admin workers. Administrative workers learn to cope with diverse situations, as problems arise and employees come and go. Learning flexibility takes time and hard work, but the benefits are immediately evident in the workplace.
  4. Organization is another of the most important administrative skills. Without a clear and concise organizational system in place, administrative workers find themselves overwhelmed with the sheer amount of work on their plate. The same is true for workers in every department of a thriving company.
  5. Planning for the future is perhaps the most important administrative tool of all. An effective admin worker anticipates challenges before they arrive. Scheduling a calendar, using time management skills and meeting deadlines all play an essential role in the modern office.

Working as an administrative assistant is not the right fit for every job candidate, but nearly every modern worker can learn something from the administrative skills these employees possess. Observing an effective admin worker in action should provide plenty of inspiration for other employees. The efficiency and productivity of these workers are not only an indispensable tool for the company but also a great example for other workers to emulate.

(Photo courtesy of stockimages at


Become a member to take advantage of more features, like commenting and voting.

Jobs to Watch