Tips for a Skype or Phone Interview

Posted by in Career Advice


When I first heard about job interviews using a video calling service like Skype, I thought it was a rare thing. Now, it seems that many companies are conducting preliminary interviews online. Although it might sound complicated to those of you who aren't familiar with video conferencing, once you get past your discomfort, you'll find that it's actually easier than going to an interview. It allows you to get a feel for the company without wasting your time or gas money.

 

To prepare for a Skype interview, or even a phone interview, is similar to how you would prepare for an in-person interview. You should do your homework and research the company and have some idea about how you plan to answer the most common interview questions. Still, there are a few things you can do to make your video or phone interview great. Here are a few tips:

 

Practice, practice, practice – If you're not familiar with video calling or haven't used in in awhile, get some practice before attempting to use it for your interview. Try video calling your friends several times. Make sure that all of your setting are correct and that your equipment is working. Make sure that you keep the call going for at least 30 minutes, just to be sure that there aren't any problems. Right before the interview isn't the time to discover that your software needs to be updated. One of the big problems with using a webcam is that when you're watching the person on your screen, you can appear to be looking down rather than looking at them. As you practice, pay attention to how the video chat works and where you need to look in order to seem as though you're making eye contact.

 

Set your scene – Before your Skype interview, you should decide where the interview is going to be taking place. Sitting at a desk or table with a blank wall behind you is usually best. Be sure that there are no cords or other distractions in the background and that you are the main focus of the frame. Believe it or not, some people will try to video call from their beds and what's worse, sometimes you can even see their rumpled bed sheets and dirty clothes on the floor. You certainly don't need me to tell you how unprofessional that is. Also, whether you're having a video or phone interview, it's a good idea to inform anyone in your house about the event. That will ensure that you aren't interrupted or that someone won't walk by in their bathrobe or worse. It's also helpful to play very quiet background music (easy listening or instrumental) to enhance the atmosphere.

 

Use good posture – Sitting up straight will make you look better and it will also make you behave more professionally as well. It helps to sit in a straight back chair, rather than on a sofa. This allows you to have better posture and more closely resembles how you would look if you were physically in the office. Even if your interview is just on the phone, behaving professionally will make you sound professional.

 

Use notes – The nice thing about video and phone interviews is that you can make notes about how you plan to answer questions and to make sure you don't forget to mention something. On the phone, you can use a notepad to jot down thoughts and ensure that you don't miss anything. With a video call, make sure that you place your notes at eye level, if possible, so that you won't appear to be looking down all the time.

 

Always smile – Whether you are on camera or on the phone, always smile. It's the single most important thing you can do during any interview. When you smile, it shows in your voice, your posture and it even boosts your enthusiasm. Employers want to hire happy, motivated people, so show them your most upbeat self.

 

Have you ever had a phone or video interview? What was your experience? Please share your thoughts in the comments.

 

Image source: Skype

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  • Melissa Kennedy
    Melissa Kennedy
    Thanks William. You're so right. Before any video or even phone interview, test out your equipment first. During the interview is a bad time to discover that your microphone doesn't work properly.
  • William R
    William R
    Excellent advise.  Thank you.  You can't emphasize enough about testing your equipment before the call.  Also, if things don't work right the first time, don't be afraid to re-initiate the call.
  •  Janet R
    Janet R
    Very informative and well written
  • Okey U
    Okey U
    Great advice! Researching on the company before the interview is most important tip because the information from such an exercise is invaluable.
  • Evelyne O
    Evelyne O
    I have had one phone interview which was impressive, but when I now went there ,the employer didn't seem to be impressed with me. Could it be about my age?
  • Gary W
    Gary W
    Good advice, thank's.
  • Melissa Kennedy
    Melissa Kennedy
    Thanks for the great comments.@Dorothy - Wow! You're impressive! Taking notes really helps, but it sound like you're a very prepared person. Good luck with the new job!
  •  Dorothy S.
    Dorothy S.
    I have had three phone interviews and been offered full time jobs from all three of them. Using notes got me through the phone interview and I obtained a second in person interview as a result. The in person interview went even better because I had taken notes during the phone interview which led to more questions. While I did not take those notes openly into the second interview I had studied them and felt both extremely confident and appeared more knowledgeable about the prospective employer. I was offered the job at the interview and accepted it. By the end of my second week of working for them I had already been honored with an "Employee Recognition Award."
  • Dana D
    Dana D
    Thanks , I knew some but very helpful tips.
  • Klaus P
    Klaus P
    Thanks for the helpful tips, I'll bookmark this page and when the need arises I'll use the advice for preparing for a Skype or phone interview.
  • Dingwiza S
    Dingwiza S
    The above information is really helpful
  • Melissa Kennedy
    Melissa Kennedy
    @Marcelo - Using technology like Skype to have a virtual interview is really helpful when you live out of the country. I've heard of companies doing it that way. Good luck and I hope you find the job you're looking for!
  • Marcelo C
    Marcelo C
    Melissa, I found invaluable tips on their virtual interviews. I am Brazilian, and I wish to win a job in NY, to leverage my career in both the USA and in Brazil. As seen, this interview virtual technology, in the case of a foreign?Sincerely,

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