Black Friday - Has it Gone Too Far?

Posted by in Retail


Door buster sales, free bags of toys and one-time-only discounts seem to have become another part of the Thanksgiving tradition. Each year, on the day after Thanksgiving, people line up outside of stores to wait for hours for the chance to save big and get their holiday shopping done on the cheap.

 

It's hard to say when the term “Black Friday” began being used to refer to the day after Thanksgiving. According to Wikipedia, the term originated in the mid-60's in Pittsburgh. Because of the huge traffic jams and high number of car accidents caused by the rush of Christmas shoppers merging with the crowds from the annual Army-Navy game, police officers dreaded the day. The phrase caught on and Black Friday sales began showing up all across the country.

 

For decades, this day has been a huge shopping day and one that puts retailers in the black for the year. Traditionally, stores would open at 6:00 a.m. and have early bird sales. Since the year 2000, that time has gotten earlier and earlier and stores would open at 4:00 or 5:00 a.m. In 2011, things changed even more dramatically as major retailers began opening up at midnight in order to kick off the holiday shopping season earlier. This year, stores are advertising sales that start at 8:00 or 9:00 p.m. on Thanksgiving day.

 

It makes me wonder if this is simply taking things too far. If the current trend continues, by next year, we won't even have to bother with turkey and football. Instead of a Thanksgiving dinner, we'll be having a Thanksgiving breakfast followed by shopping at noon.

 

Not only are the sales cutting into the traditional family time, they are dangerous. Each year, stores compete with each other to offer better deals and create a higher sense of urgency in customers. For example, this year, Toys R Us is offering $30 bags of toys for free to the first 200 families in the door at 8:00 p.m. on Thanksgiving day.

 

This type of marketing seems to bring out the worst in people and causes them to behave like maniacs in order to get their hands on “must have” merchandise in the name of holiday giving. Shoppers and employees have gotten arrested, been seriously injured and have even died in the name of good deals. In 2006, a shopper at Best Buy was caught on tape assaulting other customers. That same year, several Wal-Mart employees were pinned against walls and doors by stampeding crowds and 9 mall customers in California were seriously injured when the mall released gift certificates from the ceiling.

 

I wish I could say that it was just a bad year and since then, things have gotten better. Unfortunately, I can't because things have only gotten worse. In 2008, unruly crowds outside of a Wal-Mart got tired of waiting for hours in the cold for the store to open. When the employee attempted to unlock the door, the crowd rushed forward, breaking down the door and trampling the employee to death. As the employee lay on the ground, people continued to stream through the door, unwilling to stop in order for the employee to receive medical attention. In fact, when emergency services arrived, they had a difficult time reaching the fallen worker because the crowd refused to stop.

 

According to the National Retail Federation, that was the first instance of an employee being killed by customers on Black Friday. Since then, the violence during these sales has only escalated. If you want to be really horrified, take a look at the 13 Most Brutal Black Friday Injuries/Deaths.

 

Now that Black Friday sales have begun creeping into Thanksgiving day and causing thousands of retail workers to miss spending time with their families, I wonder when we, as a society, will decide that enough is enough. There is no reason that stores can't offer great sales in a more responsible fashion. However, they won't change as long as customers are willing to wait in line for hours on end to shop. The more insane the mob gets, the more the companies make.

 

To protest both the mandatory sacrifice of family time, lack of fair wages and other mistreatment, this year many employees of Wal-Mart are going on strike on Black Friday. They hope that their protest will hurt the company where it counts and will raise awareness of their complaints. After all, employees shouldn't have to risk their lives for minimum wage so that their employer can sell more stuff.

 

Personally, I think that Black Friday shopping is a picture of America at its worst. People turn on each other just to save money. Every year, we spend a day celebrating gratitude and togetherness and the next day, we tear each other apart trying to be the first to get a low price on an Xbox 360. To make it worse, most of these sale items are destined to be given as gifts during a holiday that celebrates peace and love.

 

In protest, this year, like I have for the past few years, I will be participating in Buy Nothing Day, which is a campaign to stop the madness. On Black Friday, I plan to stay at home and not buy anything. Although I would love to save money on holiday gifts, I can't live with the knowledge that by participating in the shopping insanity, I am only making things worse.

 

What did you do on Black Friday? Did you see any shopping madness? Please share your thoughts and experiences in the comments.

 

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  • Melissa Kennedy
    Melissa Kennedy
    Thanks for all of the great comments! @Xena - Thanks for joining me on Buy Nothing Day! From small beginnings, great things can grow! @Dee - congrats on keeping the focus on family! It's so important. @Cyndy - That's the part I dislike the most about the new extended Black Friday - store employees, desperate to hang on to their jobs, have to sacrifice their holiday for minimum wage. @Brenda - I think that maybe the thieves are people who have bought into the idea that love is only expressed through merchandise. It's amazing what people will do to be able to have the most desired gifts for cheap. They will stand out in the cold for hours, trample people in order to be first and yes, even steal. I can't imagine any material possession being worth so much.
  • Debra G
    Debra G
    Yes, it is getting out of hand, however retailers don't force people to go shop rather than spend time with family. Personally, I wouldn't be caught dead shopping because it is an insane asylum! As far as workers, there are many professions that require working when others don't. I work in a hospital. Every day, including Christmas, New Years, etc. is a workday. The institution does incent people to volunteer to work with pay differentials, etc. Some professions require working on holidays, and it just seems retail has joined them.
  • Xenia B
    Xenia B
    I participated in 'buy nothing day:)' Thank you for this article. this brought insight and knowledge, which I hope to put to good use by sharing with family and friends.
  • William (Bill) S
    William (Bill) S
    I think the "black friday" thing has gotten ridiculous. If we ordered someone to stay outside a store for as long as some of these shoppers do for black friday sales it would be considered cruel and unusual punishment. What is worse is that people do it for toys and TVs and other things they don't need. In the early 1970s I started my Christmas holiday the day after Thanksgiving but now I either stay home or visit relatives. I don't see reasonable minds making a difference but perhaps competive retailers will eventually move "black friday" to the days before Thanksgiving and at least return Thanksgiving to families.
  • Marie C
    Marie C
    I totally agree that the black Friday "madness" is pathetic! and it is going too far! I will not be surprised at all if Thanksgiving 2013 the black friday sale doesnt turn into Thanksgiving Thursday sale! I did not participate in black friday sales, I used to but it is to freakin dangerous and it is totally annoying to deal with a bunch of rude self centered people trying to catch the best deal and cheapest prices and people like that will stop at nothing to get what they want! even if it is beating someone up over it! So NO I do NOT support black friday sales! I stayed home and enjoyed the day watching Christmas movies and decorating for Christmas with my husband and 6 children!
  • Doreen (Dee) A
    Doreen (Dee) A
    I just read your article Melissa and I couldn't agree with you more.  What happened to Family and celebrating a day of Thanksgiving.  Growing up in an Italian American Family holidays were always important. That was the day we would set up table after table from my sisters dining room to her living room.  We sat at least 30 to 35 people, would start at 2:00P.M. and not get up from the table til at least 9 at night. That was not just eating, but talking, playing a game of Italian Bingo.  Just enjoying the day and enjoying each other. There were no gifts exchanged, which made the day that much better.  It was not commercial, just Family, Food and Fun.  It makes me so sad today, to see how things have changed.       You are right if people keep going out there and worry about shopping what happens to the Holidays.  We need Family togetherness.  Whether there are 2 or 22 in your Family.       Our priorities are misplaced, we should be Thankful for the Day.  Instead it seems like it's turning to thanks for another shopping day by corporate.  Think about it we need this special Holiday, to be Thankful for what we have. Not worry about what is probably going on a better sale, just before the next Holiday anyway.
  • Cyndy L
    Cyndy L
    I worked this year with my coworkers from 7:30 pm Thanksgiving night (got to spend 2 hours with my family) to 10 am Friday morning. I didn't even get to shop myself. I hated every minute but it was a seasonal job, they wouldn't even hire you if you wouldn't work that night.
  • Nancy R
    Nancy R
    I really think it has gone really far. The employees need job, that's why they can't say anything, but the rest of us as a community should say IT"S ENOUGH! When will be the time when FAMILY is really FIRST!
  • John T
    John T
    Until retail workers nationally organize and unite into a cohesive force things are going to get worse. Where are the labor unions?  Here is the opportunity to bring millions of workers into the fold.  Could it be they have been in bed with the retail companies for years?  Unfortunately nothing is going to improve without a brutal battle.
  • Gary H
    Gary H
    I think Black Friday has gotten to the point that it is ridiculous, not only to the point of taking away the holiday that represents the thanks we would normally, or should give to our founding fathers attempt to establish a new life , and form a new nation of freedom and democracy for all in  such harsh conditions, and overcome all odds to make it come true, but It has become a serious danger, because of the all the people trying to get the handful of deals offered, that they must run rampant and fight, or trample someone to death, over being able to get some ridiculous inanimate object. I realize that the retailers depend on  huge sales during this time of year to make a profit, but please rethink this, let the employees and nation enjoy a day of thanks in remembrance of the beginning of this great country, not to have a funeral because someone was trampled to death over a day of making a dollar.
  • Annette Y
    Annette Y
    Great story and I agree 100%. I do not shop on Black Friday and never will. If I need something it will wait or try to get it on line. Retailers don't care about the associates just the money. They will get another person to take your place until they are burn out and start over again. Once again someone has died at Walmart this year, so when will this madness end.
  • Patricia N
    Patricia N
    I refuse to shop on Thanksgiving day as I agree that if we don't buy into it, it will stop.  Christmas has become this big commercial, spend- till- your credit cards scream,, that I   don't even enjoy the season anymore.People feel that if their homes aren't lit up with the biggest LED lights or have the latest in blow-up decorations, that somehow Christmas will be a disappointment.OH, HOW RETAILERS LOVE THAT KIND OF THINKING!!
  • Geri B
    Geri B
    I agree 100% I have been in retail for over 25 years and what once was just the exciting kick off to the busiest shopping time of the year has gotten out of control. When I opened the gates to my store two years ago at 5:00 am I almost got trampled by out of control shoppers. All of that just to get a free bag with their purchase.
  • Jose F
    Jose F
    I'm total agree with this article every year more store are sacrifice employees to work mandatory hour in holiday and take lovely family time. Is one store I never shop Wal-Mart because of the lack of fair wages and other mistreatment to the employees. Thanks to the person who wrote this article.
  • Paula R
    Paula R
    Totally agree!!!  I don't do Black Friday...its insane!
  • Jim w
    Jim w
    I do nothing on Black Friday. This is nothing but corporate America caring more about money than family, PATHETIC
  •  Brenda
    Brenda
    From Thanksgiving through Christmas used to be my favorite time of year, since working retail I now dread it.  This is my fifth "Black Friday", for three years we have opened at 10 pm Thanksgiving, and our so called "sales" aren't, but they come & they buy anyway.  Most of the customers are fine, but many are rude, general bad attitude & many want you to feel sorry for them because they are tired......  The one thing that has totally ruined retail completely for me personally & especially this time of year, is the "THIEVES'", and there are a lot of them.  It is exhausting trying to keep these scum bags from taking the merchandise.

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