Bridgestone Americas • El Cajon, CA 92019
Job #2668402561
Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.
Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality." We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you're made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
Job Category
Retail
Position Summary
An accelerated and intensified development position designed for experienced retail store managers from other retail companies to become familiar with Bridgestone Retail Operations (BSRO) policies, procedures, product lines, organization, sales programs, etc. The teammate assigned to this position is recruited and selected under the program designed to develop qualified BSRO Store Manager candidates on a fast-track in 4 months or less time frame, if successful. During this period, training is designed as a function of the incumbent's background and the intended Store Management assignment and is geared towards developing the candidate's ability to lead and manage his/her own store.
Pay Range: $17.60 - $26.40
Responsibilities
RESPONSIBILITIES
In-Store Customer Service Positions - at various locations throughout the region to allow the incumbent exposure to providing exceptional customer service and being exposed to various store locations, store managers, existing equipment, policies, programs, etc. (60%)
Training Sessions and Travel Time with Region Staff Members (Region Manager, Finance Leader, HR Business Partner, Education Partner (15%)
Specific Store Location Assignments where incumbent will virtually "shadow" the store manager throughout the work day and will observe/perform many of the actual store manager functions as required and available (15%)
Structured product, policy, and sales management training and development - incumbent will be required to complete all the currently require "core", "position", and "suggested" education modules required for the store management position during the training period (10%)
Engage teammates and improve retention
Deliver on commitments and key performance indicators
Has a passion for developing others
Lead and manage stores through change
Properly recognize teammates for their accomplishments
Take care of our customers and support the communities we serve
Excellent leadership and coaching skills
P&L Experience and responsibility
Proven customer service excellence leaders. Experience resolving customer concerns and creating sustained customer loyalty
Track record of top line sales growth and bottom line profit growth is preferred
Responsible for developing strategies, setting personal goals, team goals, and resulting in successful implementation
Track record of coaching and developing direct reports for personal and professional growth opportunities and career mapping
Have held the ultimate recruiting, interviewing, selection, and termination responsibilities
Minimum Qualifications
MINIMUM QUALIFICATIONS
5+ years of Retail Management Experience
College degree is preferred but not required
Must have a valid driver's license
Experience in the automotive industry is a plus
Candidate must be able to work a flexible schedule
Military veterans encouraged to apply
Pre-employment drug test, physical exam and background check required
Flexibility to travel from store to store to engage in different strategic training programs
Ability to relocate
Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
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