Architect, Usability Engineering

Job Description Summary

The Architect, Usability Engineering works in close collaboration with a cross-functional team of UX Designers, UX Researchers, Engineers, clinical applications, customers and users, product management, marketing, and field teams to optimize user and system interaction and help define and develop new product technologies to meet user needs. This position has a strong focus on Human Factors Engineering to drive significant design improvements in product user interfaces and will be responsible for human factors-based research, analysis, and testing. The Architect, Usability Engineering will set strategy and manage usability activities for large scale development projects.

Job Description

Roles and Responsibilities

• Responsible for understanding the interactions between humans and other elements of a system. Applies theory, principles, data, and methods within the engineering design process to assure proper interaction between products, systems, and processes and the people who use them. Human factors Engineering is also concerned with the "fit" between the user, equipment, and their environments; taking into account the user's capabilities and limitations, seeking to ensure that tasks, functions, information and the environment suit each user.

• Define 'design for usability' acceptance criteria that will meet customer expectations. Drive usability evaluation of new features.

• Work closely with customers, marketing, clinical applications and field personnel to understand key usability needs and develop metrics to quantify usability design.

• Provide domain expertise to participate in technical design reviews, technical discussions, and risk mitigations with focus on evaluation of design of user workflows, interactions, and experiences based on user-centered design principles and customer needs.

• Work with design teams to lead formative usability studies including developing study plans, scripts and reports during new product development.

• Ensure product safety and quality by planning and executing summative usability studies.

• Work with new product development core teams to lead usability design and own usability-related program deliverables (Use analysis report, UFMEA, Known Use Problems analysis, etc).

• Shape the Experience Design usability roadmap. Engage with internal and external usability experts & capture cross-industry best practices.

• Guide and coach less experienced Usability Engineers and/or UX Design Leads on Human Factors Engineering principles and methods and application to medical device design.

• Define and lead usability strategy for complex platform and new product development projects including leadership influence, cross-functional and cross business unit collaboration, and effective management of usability activities and deliverables.

Required Qualifications

• B.A./B.S in Human Factors Engineering, Ergonomics, Cognitive or Experimental Psychology, or Industrial Engineering with at least 7 years of experience OR advanced degree (M.S./Ph.D.) in Human Factors Engineering, Ergonomics, Cognitive or Experimental Psychology, or Industrial Engineering with at least 5 years of experience

• Demonstrated experience in Human Factors Engineering and its role in the broader human centered design process

• Proven ability to develop timely and effective solutions for challenging design problems

• Effective communication skills - ability to present ideas clearly and concisely

• Demonstrated ability to pursue tasks to completion

Desired Characteristics

• Experience applying Human Factors Engineering in medical device product development, healthcare, and/or other similar regulated industry

• Familiarity with applying medical device standards such as IEC 62366-1 and ISO 14971

• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute projects. Established project management skills.

• Proficient in the use of software tools for analysis, mock up and design

• Experience with research collaborations

• Self-starter, energizing, results oriented, and able to multi-task

• Demonstrated ability to work in a collaborative, matrixed, and customer focused environment

• Excellent communication, influencing skills and ability to gain buy-in for initiatives

• Strong project management skills including project planning, resource planning, stakeholder management, risk management, and change management

• Ability to develop and share best practices and training in Human Factors Engineering and broader user-centered design processes

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (~~~) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes