Assistant Executive Housekeeper

Description:

Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent.

The Assistant Executive Housekeeper is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Director of Housekeeping and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.

Additional responsibilities of the Assistant Executive Housekeeper are as follows but not limited to

• Work with the Housekeeping team to close out the day and assist in setting up the following day.

• Ensure the public areas are supported and in good condition during evening events.

• Provide solution-based customer service with any guest concerns that arise during shift and assist with the follow-up of previous guest concerns from the day.

The salary range for this position is $61,800-$86,600. This is the pay range for this position that Manchester Grand Hyatt San Diego reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care after 30 days of Full Time employment, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary parking and many more!

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity??

Qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment.

• Refined verbal and written communication skills.

• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

• 2-3 years of progressive hotel Rooms Management experience

• Service oriented style with professional presentations skills

• Hotel/Hospitality degree an asset

• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

• Must be proficient in Microsoft Word and Excel

• Must have excellent organizational, interpersonal and administrative skills

Primary Location: US-CA-San Diego

Organization: Grand Hyatt San Diego

Pay Basis: Hourly

Job Level: Full-time

Job: Housekeeping/Laundry

Req ID: SAN031868

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.