Associate Product Owner

Associate Product Owner

IT

Duluth, GA, US

Pay Rate Low: 36.00 | Pay Rate High: 39.00

• Added - 06/05/2024

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Our client is a global, research-driven pharmaceutical focusing on treatment options for diseases and conditions for which there is no satisfactory treatment option to date. The company is looking for an Associate Product Owner (e-Commerce) to join the team. This is an amazing opportunity to work on cutting edge treatments and make a difference!

Schedule : Monday-Friday, 9am-5pm

Remote

Pay: $36-39/hr.

Contract - 6-month development opportunity with possibility of extension or conversion

This business role will assist the Product Owner of our eCommerce site with the operation, optimization, and support of this critical sales channel.

Responsibilities :

• Help the Product Owner as required for the translation of bugs or feature requests into user stories, and the refinement and prioritization of the product backlog.

• Collaborate with Marketing to define content plans and updates, consult on UX and creative decisions, administrate content updates via the CMS (Magento), shepherd content through a formal review process, and publish updated content to the production site.

• Perform testing (UAT & Regression Testing) as required for any coding or configuration changes made to the site or supporting ecosystem, document test execution results (JIRA & HP ALM) and log bugs.

• Conduct troubleshooting for technical issues to identify and communicate root cause analysis and support customer care as required for escalations. Collaborate with other business and technical teams on the resolution of these incidents and assist the Product Owner on appropriate stakeholder communications

• Ensure operational excellence through periodic monitoring, web analytics, site log reviews, and discussions with customer care and support functions.

Education/Experience:

• Bachelor's in Business, Marketing, Information Systems, another related field or equivalent professional experience

• eCommerce and Magento experience is preferred, but not required

• Experience administrating a web application, including users, content, and configuration via a CMS (Magento and/or Drupal preferred)

• Experience working with web application delivery, testing, and troubleshooting

• Familiarity of integration methods of distributed web applications (e.g. REST APIs)

• Working knowledge of Scrum and writing user stories (JIRA & Confluence experience preferred)

• Solid understanding of digital user experience (UX) and customer needs

• Strong troubleshooting and analytical skills, ability to interpret data and trends, diagnose problems, and recommend action plans to resolve issues

• Experience working cross-functionally with geographically distributed teams

** This job description is a complete list of all desired skills but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you**

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.