BC Practice Leader

BC Practice Leader - ( 240001WP )

Description

Strong communities don't just happen-they're built. They're creatively imagined, collaboratively planned, and readied to face tomorrow with optimism. We're driving the future of Community Development. Our experts lead their fields, collaborating on projects that are as technically challenging as they are impactful, creative, and fulfilling. We're a place where you can apply your passion-and find endless opportunities to help make communities more equitable, resilient, and livable.

Your Opportunity

Reporting to the Regional Business Leader (RBL), the Business Center Practice Leader (BCPL) is a "seller/doer" responsible for leading the pursuit and delivery of excellent work to our clients. Accountable for the top line, the BCPL leads the growth of the Business Centers and Stantec's market position while providing innovative design solutions with exceptional quality and execution that exceed client expectations.

It is the expectation that all leadership roles have a maximum term of 5-years, with the opportunity to reevaluate at the end of the term and for the purpose of succession and company growth.

Your Key Responsibilities

Essential Functions

Client Focus

• Responsible for exceeding client expectations through strong account management across the BC and personally leading accounts for major clients in the BC.

• Achieve minimum client- and proposal-specific marketing and business development (M&BD) sales goals, including internal cross-selling initiatives, target 25% of time.

• Ensure a minimum of 4 client feedback surveys are conducted per year and issues are addressed through implementation and follow through on action plans.

• Lead and participate in pursuits and campaigns for major BC opportunities.

• Drives the client relationship strategy, working with business developers, BC leaders, and client facing project managers to drive strong results in the client satisfaction survey within the respective BC.

• Sets a high standard for project delivery and business development excellence, client satisfaction, and collaboration.

Business Development and Collaboration

• Actively contributes to win strategies and successful project execution and becomes involved at a hands-on level in key pursuits as needed and on projects if issues impacting client satisfaction or project management best practices escalate.

• Tracks pursuit success rate and Return on Investment rate on client by client basis and takes action as needed to drive business results.

• Leads growth of the BC through developing and leading business development, key pursuit and sales strategy and holds business developers accountable to expand our reach and client base utilizing strong marketing, business development, and sales account management plans.

• Responsible for developing and managing the marketing and business development (M&BD) plan for the BC including cross selling.

• Increases visibility of Stantec by sharing our knowledge and innovation story through key client engagements to enhance our reputation and drive revenue.

• Establish an effective Go/No Go Review process with business developers and tracks compliance of Go/No Go Process

• Partners with other BCPLs and leaders to drive collaboration on pursuits across geographies and business lines

• Responsible for utilizing and ensuring the opportunity Pipeline is maintained and monitor to optimize business development plans and employee utilization rates

• Enhance local marketplace reputation through established relationships and support of Regional Leaders.

• Develop and maintain Stantec's Integrated Practice in the specified BC, which includes:

• The maintenance of a cohesive Stantec brand,

• Key client and Account development and maintenance,

• Market and community outreach and engagement.

• Accountable to achieve organic growth targets of the BC.

Project Focus

• Lead delivery of significant BC project pursuits and contribute written content as necessary.

• Achieve minimum direct utilization target of 40%, or as determined in collaboration with RBL.

• Actively participate in major projects in key roles such as Independent Technical Reviewers, as required.

• Oversee risk management related to projects and pursuits including review of contracts, fees and proposals on large pursuits and in coordination with the BOURC

Practice

• Inspires, motivates, and holds the team accountable for the delivery of innovative design solutions

• Responsible for driving project excellence

• Leads or assigns responsibility for oversight of project delivery, QAQC, discipline excellence and technical quality, documents quality and best practices in the execution of work.

• Responsible for assigning responsibility for design excellence in all disciplines present in BC to foster innovation, sustainable design principles and use of technology.

• Responsible for compliance with ISO-certified Integrated management System and Project management (PM)Frameworks

• Accountable for achieving >95% PM Frameworks compliance from Internal Practice audits

• Leads or assigns responsibility for management, needs assessment and provision of digital practice, tools and applications in support of BC to deliver work.

Provide broad leadership influence

• Act as a highly regarded leader, thought partner and a source of counsel and advice for their BC.

• Be personally involved in key client relationships, strategic project pursuits and major project leadership within the BC.

• Proactively identify opportunities to reinforce and further develop Stantec's high-performance culture with a focus on innovation, speed, and productivity.

• Foster a success-oriented, accountable environment within the company.

• Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery.

• Provide support through ongoing collaboration with BOU Operations, RBLs, RLs and BCOLs regarding resolution of operational issues identified within the BC.

Support Functions

Business and Financial Management

• Support BCOL with the annual budget for the BC, outlining the vision, focus, and priorities for implementation and setting specific goals for business performance.

• Accountable for top line revenue growth, the BCPL also supports the BCOL in meeting established targets net revenue, gross margin, SG&A, and operating income target in the BC.

• Responsible for net revenue forecasts by period, quarter and year end.

• Partners with BCOL to develop and implement improvement plans for distressed business units and BCs. Including focus on write-offs and business line expenses

• Supports achieving utilization rate and backlog targets and partners with BCOL to drive collaboration and work sharing across the practice.

Health and Safety

• Support BCOL with the health and safety performance of the business center (BC), including the monitoring of leading and lagging indicators, meeting leading indicator goals, and following up on BC Improvement Plans.

People Leadership

• Support BCOL with developing, attracting, engaging and retaining top talent

• Establish employee connectedness to leadership by interfacing frequently with employees

• Partner with BCOL by conducting quarterly office visits and BC Wide meetings to communicate the vision, business strategy and progress against applicable action plans.

• Support the overall talent management lifecycle including career development, employee engagement, succession planning, coaching and mentoring, diversity and inclusion, and leadership development for the BC.

• Support the BCOL with managing performance and compensation in accordance with Stantec's compensation philosophy within the BC through yearly employee performance review (YEPR), rate review, and STIP/bonus -allocation for the BC.

• Direct reports may include roles focused on M&BD.

Qualifications

Your Capabilities and Credentials

• The ideal candidate will possess a thorough understanding of the Community Development Industry and North Central Community Development market and market trends with emphasis on collaboration and operational efficiency.

• Strong leadership, financial management, communication and team building skills are essential for the candidate to meet the expectations of this challenging position.

• Prior consulting experience, within the Community Development sector, and established client and agency contacts are desirable.

• Established understanding of the local market conditions, staff retention and development and the operations.

• A successful BCPL will possess strong communication and business development skills and be a results- oriented individual who excels in a multi-disciplinary environment.

• The candidate will have a desire to succeed, be enthusiastic, and possess a high degree of integrity.

• An appropriate utilization goal will be established with the successful candidate.

Education and Experience

Bachelors Degree in Engineering or related field from an accredited institution.

Minimum of 10 years of related experience including design, engineering, leadership, and business development strongly preferred.

Licensure: Professional Engineer (PE) license in state of residence strongly preferred.

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

Stantec is a place where the best and brightest come to build on each other's talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.

Benefits Summary: Regular full-time and part-time employees have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular full-time and part-time employees will receive ten paid holidays in each calendar year. In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).

Temporary/casual employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.

The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.

Primary Location : United States-Minnesota-Minneapolis

Other Locations : United States-North Dakota-Fargo, United States-Minnesota-Plymouth, United States-Wisconsin-Cottage Grove, United States-Minnesota-Woodbury, United States-Minnesota-Rochester, United States-Wisconsin-Mequon, United States-Minnesota-Saint Cloud

Organization : BC-1903 CommDev-US North Central

Employee Status : Regular

Job Level : Manager

Travel : No

Schedule : Full-time

Job Posting : May 16, 2024, 11:19:37 AM

Req ID: 240001WP

additional

Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans