Business Analyst

Description

The Business Analyst is responsible for driving projects, enhancements, and requests to completion per the project scope, budget, requirements, project plan timeline, and quality parameters. The Business Analyst role is a results-oriented role that requires someone who is detail-oriented, analytical, takes initiative and can successfully multi-task. They must be comfortable working in a fast-paced environment and making decisions as appropriate. Projects will involve interacting with clients, third-party vendors, IT developers, IT quality analysts, leadership, shared services, and operations personnel.

The Business Analyst responsibilities include, but are not limited to the following:

• Responsible for creating, maintaining, and driving change requests and project plans for client deliveries within established timelines.

• Responsible for tracking client-requested enhancements and prioritizing them by working with IT leadership and business users.

• Provides technical and analytical support for multiple projects simultaneously.

• Establishes timeline, and coordinates with internal and external resources.

• A successful candidate will accomplish the following:

o Ensure proper communication about project status to all stakeholders.

o Drive to outcomes via detailed follow-ups and meetings.

o Escalate issues in a timely manner.

o Create a work product that is compliant with the business standards with a high level of detail and accuracy.

o Ensure the completion of projects within scope, on schedule, and on budget.

o Act as a Subject Matter Expert (SME) for key systems and processes within the PharmaCord technology team.

o Collaborate with cross functional teams to understand organizational and operational challenges.

o Manage technical difficulties, working with developers when necessary.

o Identify opportunities for process improvement and/or standardization.

o Create, organize, and update documentation of newer versions and updates of the application(s) as necessary.

o Partner with project managers and leadership of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise.

o Work with a strong sense of urgency.

o Be prepared to work in a high-growth fast-paced company.

• Perform other duties as assigned.

Skills

communication, client interaction, Business analysis, Requirements gathering, Business requirements

Top Skills Details

communication,client interaction,Business analysis

Additional Skills & Qualifications:

Requirements

• Bachelor's degree strongly preferred or equivalent experience required.

• Technically savvy with excellent troubleshooting and analytical skills.

• Professional, effective, and clear communication skills (written and oral).

• Ability to effectively communicate with all types of stakeholders, including external clients.

• Proficient in Microsoft Office applications, specifically Excel, PowerPoint, Visio, and Word.

• At least 2 years of experience in the Information Technology department, healthcare experience preferred.

• At least 2 years of experience as a business analyst working specifically with data.

• Experience working with internal and external clients and third-party vendors to define data needs.

• Experience creating and maintaining file interface agreements.

• Experience eliciting and diagramming process or data flows.

• Experience creating and maintaining screen mocks.

• Experience working with Project Tracking Software preferred.

• Experience working with Microsoft SQL Server preferred.

• Experience with IT technical requirements writing preferred.

• Experience assessing complex data sets and performing root cause analysis

• A good understanding of SDLC process (Waterfall, Agile) is preferred.

• Although very minimal, flexibility to travel as needed is preferred.

• We are located in Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $655.20 per year)

Experience Level

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.