• Cake Decorator

    Dunkin'Statesville, NC 28625

    Job #2631201381

  • Essential Cake Decorator functions include, but are not limited to:

    • Prepare and decorate cake products according to customer specifications and all applicable standards and procedures. for special orders and walk-in customers.

    • Properly and safely operate and maintain cake equipment while following all health and safety standards.

    • Maintain an adequate inventory of decorated cakes at all times, including back-up cakes during holidays, national promotions and other peak cake occasions.

    • Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed.

    • Conducts sampling and actively sells products

    • Take and fill customer cake orders on the phone and in person in a professional and timely manner.

    • Be pleasant and alert to our customer needs.

    • Work as a "team" member to assure constant and consistent quality, service, cleanliness and value to each customer.

    • Clean work area, organize and stock needed items.

    • Stock and execute proper rotation of products.

    • Keep cake production area and equipment clean and sanitary.

    • Inform immediate supervisor promptly of all problems or unusual matters of significance.

    • Perform other duties and responsibilities as requested by management staff.

    • Communicate all significant issues, both positive and negative, with management staff.

    Additional Responsibilities:

    • Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness.

    • Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.

    • Communicate all significant issues, both positive and negative, with management staff.

    • Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.

    Qualifications and the Interview Process

    • Cake decorator's certification is strongly preferred.

    • Exceptional decorating skills including gel, icing, air brush, decorating kits, edible images, floral designs, and licensed character designs

    • You will be asked to provide examples of your previous cakes you have made, so please have your portfolio available and updated.

    • You will be asked to decorate cakes as part of the interview process.

    • Coordination skills to follow instructions and duplicate drawings and letters from printed images.

    • Must practice established food-handling procedures to meet any local health regulations.

    • Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.

    • Must be able to stand for long periods of time.

    • Must be able to work in and out of different temperature ranges.

    • Must be able to lift up to 50 pounds.

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