Randstad US • Farmingdale, NY 11735
Job #2695833913
call center representative.
farmingdale , new york
posted may 16, 2024
job details
summary
$17 - $18 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4536132
job details
A large company in Farmingdale, NY is hiring Call Center Representatives to join their growing team! No office experience required! We are seeking positive and motivated individuals who enjoy working with people and are eager to learn new skills. This is a great opportunity for someone looking to gain office experience and grow within a large company. If you are interested, please today to this job posting or send your resume to ~~~ for immediate consideration!
salary: $17 - $18 per hour
shift: First
work hours: 9 AM - 6 PM
education: High School
Responsibilities
Handle inbound and outbound calls from customers professionally and courteously, addressing their concerns, inquiries, and requests in a timely manner
Listen attentively to customer issues, troubleshoot problems, and provide appropriate solutions or escalate to the relevant department when necessary
Develop a comprehensive understanding of our products, services, and processes to effectively assist customers and provide accurate information
Accurately input and update customer information, inquiries, and interactions into the CRM (Customer Relationship Management) system or other databases
Skills
Call Center Support
Call Center
Follow-up
Active Listening
Telephone Etiquette
Empathy
CRM
Typing Skills
Basic Computer Skills
Basic Software Skills
Phones
Emails
Microsoft Office
Customer Service
Qualifications
Years of experience: 0 years
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ~~~.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
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jennifer eng
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