CAT Support Specialist

CAT Support Specialist

Location Washington, DC

# of openings 3

Salary Range (Min-Max) 00

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose.

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated CAT Support Specialist for an Onsite position.

Job Responsibilities:

• Develop software requirement specification (SRS) documents to support functional requirements affecting the technical file specifications (Mail.dat and Mail.XML).

• Manage, update, and maintain all currently supported technical specifications and guides and develop new ones as necessary in support of new or revised functionality across systems.

• Customer Acceptance Testing (CAT) to provide support to review Technical Requirement Documents (TRD), develop and update test scripts, perform customer acceptance testing, perform production validation through smoke testing and functional testing, document testing outcome and provide artifacts, provide TLSC documentation and Requirement Traceability Matrix (RTM).

• Provide expert personnel to meet with and participate in mail industry meetings/forums and Mailer Technical Advisory Committee (MTAC) workgroups, task groups, and user groups.

• Development of performance metrics to track and report the status of Customer Acceptance Testing.

• Automated test script development

• Develop training materials, Standard operating procedures (SOP), and guides as they relate to impacted CPPP applications.

• Other related duties as assigned.

Required Experience Level:

• Minimum of 5-7 years' experience, in technology or software development preferred.

• Mail.DAT and Mail.XML are fundamental to the electronic data exchange of mailing information. Experience with Mail.DAT, and Mail.XML specification is desired.

• Experience eliciting and documenting business processes and requirements.

• Experience analyzing business processes and recommending improvements.

• Experience creating manual and automated test scripts, performing customer acceptance testing or user acceptance testing; documenting test results, and providing test artifacts.

• Experience performing production validation through smoke testing, regression testing, and functional testing; document test results, and provide test artifacts.

• Experience working with data files and formats such as CSV, XML, JSON; and relational databases.

• Experience with MS O365 tools: MS Excel, Word, Project, Visio, Access, Workflow

• Hands-on knowledge of scripting languages such as SQL, Java, and Python (optional)

• Experience with software test management using Agile and/or Waterfall methodology.

• Software Testing certification is preferred.

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile:

We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.?Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. (~~~/)

NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon the successful completion of a background investigation. Learn More (~~~/) about our Benefits and Culture!

#NAI #DICE