Hilton • Abilene, TX 79604
Job #2688411244
The beautiful DoubleTree by Hilton Abilene Downtown Convention Center is located across the street from the Abilene Convention Center in the heart of downtown, among restaurants and businesses. The team is looking for a Catering Sales Manager to join their team! The Catering Sales Manager will be booking local corporate events and social events for our amazing property that boasts 200 rooms and 23,000 total event space!
What will I be doing?
As Catering Sales Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
To organize, plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, systems, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Regular attendance.
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The Benefits
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Inclusive family-building and fertility benefits
Adoption Assistance program
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Sales Incentive
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout
Job: Catering and Event Services
Title: Catering Sales Manager - DoubleTree by Hilton Abilene Downtown Convention Center
Location: null
Requisition ID: HOT0AKU8
EOE/AA/Disabled/Veterans
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