• Cloud Based Computing SME

    SOS International LLCFort Huachuca, AZ 85670

    Job #2664827435

  • Overview

    This position is contingent upon award of contract

    SOS International, LLC (SOSi) is currently seeking a Cloud Based Computing SME in Fort Huachuca, AZ . The Cloud Based Computing SME reports directly to the Data Services Team Lead and is the escalation point for all cloud-based computing initiatives.

    Essential Job Duties

    • Lead future initiatives for cloud adoption, application design, cloud management, and cloud monitoring.

    • Supports the maintenance of all cloud-based systems utilized.

    • Introduce modern techniques and technologies to improve service design.

    • Lead planning and integration of cloud-based solutions, services, and daily operations.

    • Coordinate troubleshooting efforts of Cloud and component enterprise services with technical teams, vendors, and external organizations.

    • Conduct root cause analysis to identify, diagnose, and resolve cloud-based problems.

    • Orchestrate maintenance to support cloud-based activities to all system users.

    • Manages and maintains the cloud infrastructure and supports data service enclaves at remote installations.

    • Resolve Incidents/Tickets in accordance with documented procedures.

    • Perform Quality Assurance follow-up with customers/end users.

    • Comply with documented processes and procedures.

    • Utilize AWS and A365 tools such as VMware, SCOM, Cloudwatch/Cloudtrail.

    • Lead integration of new technical solutions and platforms into the DoDIN-A, develop new processes, and author new SOPs and TTPs to employ them to their full potential.

    • Provide on-call support after business hours and during weekends when required.

    • Provide guidance and work leadership to less-experienced cyber security analysts and other technical staff.

    • Maintain current knowledge of relevant technologies as assigned.

    • Develop and/or maintain SOPs, TTPs, and SmartBooks associated with current knowledge of relevant technologies as assigned.

    • Follow ITIL best practices to manage tickets and processes.

    • Participate in special projects as required.

    • Actively collaborate with GTMs, Branch Chiefs, Division Chiefs and Leadership, as well as NECs, Brigades, and external Operations Centers.

    Minimum Requirements

    • Active in scope SECRET clearance with T5 investigation or the ability to obtain Interim SECRET T5 eligibility.

    • HS +12 yrs similar technical experience or AA/AS +10, or BS/BA +8

    • IAT II certification (CCNA-Security, CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) is required

    • Cloud+ certification

    • Knowledgeable in the mission and operational requirements of the U.S. Army

    • Demonstrated understanding of U.S. Army IT operational and technical requirements and an advanced understanding of U.S. Army IT applications and network systems

    • Must be willing to work overtime, after hours, holidays, and weekends, as necessary

    Preferred Qualifications

    • Master's degree in Network Management, Telecommunications, Cybersecurity, National Security Strategy, or a related field

    • ITIL Foundation Certification

    • VMware Certified Advanced Professional

    • MCSE: Core Infrastructure (or equivalent)

    • PMP Certification

    Work Environment

    • Working conditions are normal for an office environment.

    • Fast paced, deadline-oriented environment.

    • May require periods of non-traditional working hours including consecutive nights or weekends (if applicable)

    SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.