Communications Rep

Overview

CHI is looking for a PRN Communications Rep - hours of work will be between 6pm-6am.

Location:

CHI Health Saint Francis

2620 W FAIDLEY AVE

GRAND ISLAND, Nebraska 68803

CHI Health St. Francis was established in Grand Island Neb. in 1887. Today our hospital is a regional referral center with more than 100 physicians and more than 1100 employees working together to build a healthier community. Our goal is to provide patients with high-quality medical care close to home where they can be supported by their family friends and community.

Responsibilities

Essential Job Functions:

• Answers and routes external and internal telephone calls.

• Takes messages as necessary and forwards them to appropriate individuals.

• Responds to emergency telephone calls according to established procedures.

• Utilizes the overhead paging system as needed to contact staff and relay information to building occupants.

• Announces emergency and informational "codes" according to policies and procedures.

• Coordinates conference calls for physicians, administration, and other staff.

• Greet and directs patients and family members

• Maintains strict confidentiality of patient and families

• Communicates with patients, families and team members in a manner which promotes dignity and respect.

Qualifications

Position Qualifications

Education:

• High school graduate or equivalent preferred.

• Prior multi-line phone system and customer service experience is preferred.

Experience/Pre-Requisites:

• Knowledge of multi-line phone systems.

• Knowledge of general office practices and procedures.

• Knowledge and experience with the use of computer applications including, but not limited to, Microsoft Office Suite products.

• Skill in effectively communicating both verbally and with written communications.

• Ability to establish and maintain effective working relationships with physicians, patients, co-workers and the public.

• Ability to work independently, with little or no supervision.

• Ability to handle stressful situations.

Physical Demands and Environmental Conditions:

• Sitting for extensive periods of time.

• Physical dexterity involved in operation of phone, keyboard, and mouse.

• Occasionally lifts up to 35 pounds.

Pay Range

$14.78 - $20.33 /hour

We are an equal opportunity/affirmative action employer.