Counter and Inside Sales

Summary

Job title: Counter and Inside Sales

Job ID: ~~~

Department: Brevard - CED

Location: NC-Brevard

Description

Summary

As a Counter and Inside Salesperson, you will be responsible for assisting customers in person and over the phone, entering orders in the system, reviewing and pulling orders, and ensuring customers' needs are met in a professional and timely fashion. Generating new sales/business through sales initiatives and goals.

When needed, this job will also include work in the warehouse and completing deliveries.

Reports to: Profit Center Manager

Minimum Qualifications

• Electrical Sales experience: 1 year

Preferred Qualifications

Working Conditions

Conditions vary based on needed activities and will include warehouse, sales floor, and external environments including uneven, rocky terrain. Some activities will include lifting, sorting, standing, and possible extreme heat/cold conditions.

Supervisory Responsibilities: No

Essential Job Functions

• Actively contribute to fostering a collaborative environment where open communication and teamwork thrive, enabling collective success and innovation.

• Maintain professionalism and adhere to a drama-free work environment, ensuring focus remains on productivity, teamwork, and achieving shared goals through service, reliability, and integrity.

• Wait on customers arriving at the counter and on the phone ensuring a positive customer experience.

• Process sales in accordance with appropriate SPI / standard operating procedure.

• Wait on customers who pick up merchandise, both charge and cash/credit card sales, and maintain will-call hold section.

• Create Sales Register and provide the customer with the product. Pull material off the shelf. Fill the order.

• Assist with special orders.

• Forward quote requests to PC Manager.

• Assist junior teammates sharing knowledge and expertise.

• Keep counter area and displays clean, stocked, and neat at all times and assist in maintaining the entire location in a clean and orderly fashion.

• Answer sales calls and complete orders over the phone.

• Maintain current customer base.

• Meet established monthly sales goals.

• Timely follow-up on all customer orders, quotes, and materials.

• Maintains up-to-date awareness with new and existing products and services.

CED is an Equal Opportunity Employer - Disability | Veteran

Other Compensation

The following additional compensation may be applicable for this position

• Profit Sharing

Benefits

Benefits available for this position are

• Insurance - Medical, Dental, Vision Care for full-time positions

• Disability Insurance

• Life Insurance

• 401(k)

• Paid Sick Leave

• Paid Holidays

• Paid Vacation