Robert Half • Brunswick, OH 44212
Job #2685943787
Description
We are offering an opportunity for a Customer Service Representative in the Manufacturing industry, based in BRUNSWICK, Ohio, United States. The role revolves around providing customer service and support within an onsite setting. You will be responsible for handling customer orders, scheduling deliveries, and communicating effectively with customers.
Handling customer orders via email, ensuring accurate and timely entry
Confirming with customers that their order has been received and is being processed
Scheduling trucks for the delivery of chemical products as required
Printing shipping labels and managing other related duties
Ensuring effective communication with customers to build and maintain relationships
Adapting easily to new tasks and responsibilities as needed
Answering inbound calls and providing quality customer service
Operating basic office equipment as required
Demonstrating proficiency in MS Office and email correspondence
Balancing multiple tasks effectively to ensure all responsibilities are met.
Requirements - Minimum of 2 years experience in a customer service role within the Chemicals Manufacturing industry
Proficiency in MS Office applications including Word, Excel, and PowerPoint
Proven track record of delivering exceptional customer service
Experience in handling email correspondence in a professional manner
Familiarity with order entry, tracking delivery schedules, and managing purchase orders
Ability to take orders, obtain quotes, and handle multiple tasks simultaneously
Excellent communication skills, both written and verbal
Capacity to easily adapt to new situations and changes in business environment
Experience in answering inbound calls and operating basic office equipment
Demonstrated ability to work effectively as part of a team and independently.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .
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