Robert Half • El Paso, TX 79995
Job #2686962229
Description We are looking for a Credit Clerk based in El Paso, Texas, who will be a vital part of our customer service team. This role offers a contract to hire employment opportunity within the telecom industry. As a Credit Clerk, you will be handling customer credit applications, maintaining customer credit records, and resolving customer credit inquiries.
Process customer credit applications with accuracy and efficiency
Maintain precise customer credit records
Resolve customer credit inquiries promptly and professionally
Monitor customer credit accounts and take necessary action to collect delinquent payments
Act as the key liaison between the company and customers to build and establish long-term relationships
Provide customer service support in quoting, fulfilling demand, ensuring on-time delivery of orders, and providing engineering support
Address and troubleshoot customer problems in coordination with internal and external resources
Take responsibility for on-going sales support activities for the order to invoice process
Ensure timely processing of customer purchasing orders
Manage the customer interface for backend quality processes, corrective actions, and field quality reports
Handle credit processes to ensure inventory integrity and minimize write offs/bill backs
Manage the customer interface for crucial credit & financial information as well as coordination of all available resources and support functions. Requirements - Proficiency in handling inbound and outbound calls
Proven experience in customer service roles
Proficiency in data entry tasks
Ability to handle email correspondence professionally and effectively
Proficiency in Microsoft Excel and Microsoft Word
Experience in order entry processes
Ability to schedule appointments efficiently and accurately
Excellent communication and interpersonal skills
Strong organizational skills
Ability to multitask and prioritize effectively
High level of attention to detail
Ability to work in a team environment
Strong problem-solving skills
Ability to work under pressure and handle difficult situations.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .
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