Robert Half • New Orleans, LA 70123
Job #2687340277
Description
Robert Half has opportunity for a Customer Service Representative in Harahan, Louisiana. In this role, you will be part of a dynamic team in the telecom industry, responsible for handling customer inquiries, processing orders, and general office duties. This is a short-term contract to full time position.
Answering multiple phone lines, addressing customer inquiries, and providing solutions
Processing customer orders accurately in a timely manner
Utilizing Microsoft Word and Excel to input orders into the system and generate invoices
Collaborating with the warehouse team to ensure orders are correctly packed and sent
Learning and maintaining knowledge of our product codes and supplies for accurate order processing
Managing customer credit applications and maintaining customer credit records
Monitoring customer credit accounts and taking appropriate actions to collect delinquent payments
Undertaking general office duties pertinent to the business operations
Participating in training sessions to understand the products and order input system
Handling other tasks and projects as assigned by the management team
Requirements
Proven experience in a Customer Service Representative role or similar
Proficiency with Microsoft Word and Microsoft Excel
Strong communication and interpersonal skills
Exceptional problem-solving skills and ability to resolve conflicts
Ability to multitask and manage time effectively
High level of accuracy and attention to detail
Knowledge of customer service principles and practices
Ability to work in a team environment
Excellent listening skills and patience when dealing with customers
Ability to handle stressful situations and remain calm and professional
High school diploma or equivalent; further training will be a plus
Willingness to learn about the company's products and services in order to provide accurate information to customers
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. Apply today!
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .
Robert Half • New Orleans, LA 70123 • Today
Robert Half • New Orleans, LA 70181 • 5 Days Ago
Robert Half • Saint Rose, LA 70087 • 6 Days Ago
Robert Half • New Orleans, LA 70181 • 7 Days Ago
Mr. Rooter of New Orleans • New Orleans, LA 70130 • 4 Days Ago
Dollar Tree Family Dollar - Dollar Tree, Inc. • New Orleans, LA 70195 • 13 Days Ago
NOLA Management Group • New Orleans, LA 70123 • 14 Days Ago
StaffMyAgency LLC • Harvey, LA 70059 • May 8