Delivery Manager - Scrum Master

At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary:

As part of the Opportunity To Cash (OTC) IT Team, we are looking for an experienced (Level 2) Scrum Master/Delivery Manager who possesses a deep understanding of Agile principles and the Scrum framework. The ideal candidate has excellent facilitation and communication skills, a growth mindset and a proven track record of building high-performing teams in an agile environment. This person is a servant leader who coaches the team while ensuring the team's focus on quality and continuous delivery.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE !

• Family building benefits include fertility coverage and adoption/surrogacy assistance.

• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

• Paid time off, including in support of volunteer and parental leave needs.

• Educational and training opportunities through company programs along with tuition assistance and student debt support .

• Learn more about our benefits here (~~~) !

Core Job Responsibilities (others may be added):

• Serve as Scrum Master/Delivery Manager on one or more Agile Teams while simultaneously teaching and reinforcing best practices and Lean principles

• Facilitate scrum ceremonies including daily standups, sprint planning, sprint reviews/demos, refinement, and retrospectives

• Demonstrate Scrum Values: 1) Commitment 2) Focus 3) Openness 4) Respect 5) Courage

• Facilitate continuous improvement opportunities that focus on inspiring teams to be self-organized and high-performing

• Participate in and contribute to our Scrum Master Community of Practice

• Act as an Agile mentor/coach

• Mitigate impediments and ensure team success

• Utilize team feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and works with team to continuously improve

• Create visibility into progress each sprint / release through use of velocity, burn down charts, committed vs. completed metrics, Jira timeline, etc.

• Create consistent planning, visibility, reporting practices among Agile Teams, both within individual product portfolios and across multiple portfolios

• Understand and coach the team on delivery controls/compliance to minimize operational/reputational risk

• Foster great working relationships with your team, stakeholders and customers

• Demonstrate flexibility to adapt to changing organizational priorities and a mindfulness of the implications of decisions

Minimum Qualifications:

• Bachelor's degree in business, information technology or other business discipline

• CSM/PMI-ACP/PSM/DASM certified (A-CSM preferred)

• Experience in agile/scrum/Kanban required with 3+ years' experience

• Proficient in Jira, Confluence and MS Office

• Excellent communication, conflict resolution, coaching, mentoring, and servant leadership skills

• Able to influence without authority, build trust at all levels, and have a keen sense of self-awareness

Key Competencies:

• Good written, oral communication skills and interpersonal skills, express concepts & ideas with clarity.

• Work well under pressure and can resolve complex problems

• Work in a collaborative fashion, elevates team results over individual results

• Ability to work on multiple tasks simultaneously among changing priorities

• Project management, time management, planning, organizational and analytical skills are required.

• Self-motivated, takes initiative, able to function effectively in independent and team-based situations.

• A high-level of professionalism is required - including timely attendance and participation in internal meetings and consistent availability during core business hours.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.