Desktop Technician - IT

Job Description

Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.

Information Technology (IT) implements, supports and maintains all systems at Kapi'olani. The department encompasses the people, records and activities that process the data and information in the organization. The team provides support to users, and acts as the key liaison between the business community and vendors. It also codes, defines criteria, performs testing and debugging, and maintains programs in order to meet the informational needs of Kapi'olani's numerous facilities and administrative offices. Our Desktop team is responsible for the installation, support, and maintenance of all staff personal/desktop computers connected to the Hawai'i Pacific Health network.

As the Desktop Technician, you will form join our remarkable Information Services team and ensure that Kapi'olani employees and customers are equipped with the proper tools to manage our cutting-edge IT tools. You will assist staff with technical support of desktop computers, applications and related technology; support activities such as the installation and testing of computer systems and peripherals; and provide input on computer systems specifications, peripherals and applications to determine departmental standards and guidelines. We are looking for someone with excellent organizational and communication skills, an understanding of technical procedure and support and a commitment to delivering the highest quality health care to Hawai'i's people.

Location: Kapiolani Medical Center for Women and Children, Honolulu, HI

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Starting Hourly Rate: 27.64

Exempt: No

Minimum Qualifications: Bachelor's degree in Computer Science, Engineering, Business, Health Care or related field and/or an equivalent combination of education, training and experience. Knowledge of desktop computers or information systems. Valid driver's license and abstract. Current Hawai'i auto insurance.

Preferred Qualifications: One (1) year work experience in desktop computer support.

EOE/AA/Disabled/Vets

Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Position Desktop Technician - IT

Category Information Technology

Employment Type Employee

Location Kapiolani Medical Center for Women and Children, Honolulu, HI

Req ID 25056