EAS Specialist II

The Enterprise Application Support Specialist role is an IT technical analyst role with the RDM host team accountable to ensure the proper functioning of live, operational, customer-facing environments that are cloud-based, SaaS architectures. NOTE: this role does have a varying schedule across 1st and 2nd shift and occasional, but regular light weekend shifts are required.

The team maintains availability and monitors performance as well as diagnosing problems, anticipating trends and the development of new tools to support the platform. The computer environments are primarily Windows server domain-based running MS SQL Enterprise databases with proprietary image and transaction processing systems for the financial industry. There is also Linux in the supported environment.

• Active monitoring and review of production applications for performance and accuracy.

• Cooperative troubleshooting and analytic work with other technical members and members of development, QA and support teams.

• Independent work analyzing trends in data and reporting on anomalies.

Basic qualifications:

• Associate's degree in computer science or related field

• 3 years of experience in Enterprise application support or technical operations with experience in managing the resolution of business critical and time sensitive issues

• 3 years of knowledge of current Microsoft Server platforms

• 3 years of experience in XML/Https/~~~/Client-Server architecture

• 3 years of experience in troubleshooting and problem-solving skills to diagnose software and network issues.

• Experience with Linux CLI

• Network and systems administration experience

• Knowledge of the administration and programming of MC SQL server 2005+ within a production class environment

• Ability to document job-related procedures

Preferred qualifications:

• 5 years of experience with technical analysis

• Programming experience is a definite asset

Additional Basic Qualifications

Must be 18 years of age or older

This role is not permitted to be filled in the following locations Alaska, California, Colorado, Hawaii, Louisiana, Mississippi, North Dakota, Puerto Rico, Rhode Island, Washington, West Virginia, and Wyoming.

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Target Compensation Range

Hourly: $21.00 - $24.40

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Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster (~~~) which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ~~~ .