Executive Director, Educational Partnerships

About ETS:

For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.

Our portfolio of trusted measures include

TOEFL®, TOEIC®, GRE® and Praxis®

. Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.

With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.

Position Summary:

The Executive Director, Educational Partnerships is accountable for managing and expanding the pipeline to establish and support sales targets. The incumbent will propose to head of Praxis a strategic balance of sales and partnerships necessary to drive revenue and own the plan to deliver on these objectives with state and Educator Preparation Program (EPP) clients.

The Executive Director works with product development, operations, and management to ensure products meet customer needs and can be sold effectively; leads the department in assessing, clarifying, and validating consumer needs on a regular basis, targeting sales accordingly and managing the Director, Educational Partnerships team.

Responsibilities:

Business Development

Strategically identifies key markets/verticals and strategic partnership opportunities to grow revenue for the expanding catalogue of Praxis products and services

Develops sales strategy, goals, and messaging for open pursuits and state adoption consistent with and in the furtherance of the Praxis strategic roadmap

Identifies decision makers, buyers, detractors, influencers and client buying process

Strategically uses interpersonal interaction to identify market needs and intelligence

Identifies, documents, and prioritizes opportunities for each product and service in the Praxis catalogue to support sales, investment and marketing strategy

Leads all new bidding opportunities for assessments from identification to closure

Represents ETS to clients, potential clients and professional organizations, associations and institutions

Liaises with ETS product management function, advocates on behalf of state clients and institutions of higher education, ensures that market needs are incorporated into product development processes

Partners with necessary ETS functional stakeholders on proposal solution design and operational assessment management

Liaises with ETS Government Relations and external lobbyists to strategically advocate for ETS, influence policy and establish key relationships with state actors

Liaises with ETS/Praxis Marketing and Research to ensure claims and evidence are appropriate for state agency and Educator Preparation Program consumption in service of preserving the brand quality reputation

Develops effective strategies to build brand awareness and gain access to decision makers

Works with Product Management / Marketing teams to develop innovative sales and marketing ideas

Generates, qualifies, and nurtures sales leads and build relationships with prospective clients and partners

Client Management

Oversees strategic relationships with external stakeholders

Assesses relationship strength and develops plan to improve relationships with priority clients

Accountable for ensuring client / customer satisfaction

Develops strategies to attain and improve client satisfaction

Identifies segmentation criteria and oversees institution segmentation and prioritization

Determines product goals and supervises the development and execution of account plans

Represents the program at conferences and other external events

Client Satisfaction and Feedback Management

Supports design, administration, and completion of annual client satisfaction survey

Defines business response to critical client feedback (including product issues, operational concerns)

Adhere to ethical standards and comply with the laws and regulations applicable to the job function.

Education and Experience:

Bachelor's degree in business or an equivalent of relevant professional experience, is required

MBA degree from a ranked business school, or an equivalent of relevant professional experience, is preferred.

Minimum 10 years of progressively responsible experience in global product management/product

development/business development.

6+ years of prior management experience is preferred.

#LI-NK1

#LI-REMOTE

ETS believes in a Total Rewards philosophy for our employees, and they include:

• Health, Vision, Dental insurance plans to choose from

• Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!

• Generous PTO and vacation time to balance your work and life

• Additional 8 hours of PTO for volunteer work

• Retirement plan (401(a)) and traditional Roth (403b) with company contribution

• Commuter Benefits, Pet Insurance, 1 year subscription to Calm App

ETS is mission driven and action oriented

• Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.

• How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!

• Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.

ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.