Field Engineer

Date Posted:

2024-03-13

Country:

United States of America

Location:

OT999: 1CP - Farmington, CT One Carrier Place, Farmington, CT, 06032 USA

**Compass?Field Engineer?**

Otis Elevator is seeking a Compass Field Engineer to join the Digital Products Center of Excellence.? Key areas of responsibility include assisting worldwide field personnel with installing, maintaining, troubleshooting and repairing Compass Destination Dispatch elevator systems. ?The position will require up to 25% travel.??

**Job Responsibilities include:?**

• Provide on-site and remote field support for assistance in installing, adjusting, maintaining and troubleshooting worldwide Compass installations

• Work with global field personnel, regional engineers and experts, project managers, sales and engineering

• Develop and conduct Compass field education and training on a global basis

• Help develop and maintain Compass installation/maintenance manuals

• Support software and hardware upgrades on Compass installations

• Work with Otis engineering on field requirements, testing and piloting for Compass new product development projects

• Perform traffic analysis studies for Compass installations

Education / Certifications

A qualified candidate will have a BS in Engineering and/or 10 years' experience in a field support role with an elevator control manufacturer.

Experience / Qualifications

We are looking for individuals who possess:??

• Experience with elevator systems required.? Candidates with experience with the Compass destination dispatch system will be preferred

• Knowledge of TCP/IP, IPv4/IPv6 networking, MAC and IP Addressing, subnet mask and gateways a plus

• Familiarization with remote software, connections and protocols

• A strong customer focus and collaborative approach

• Strong interpersonal, verbal and written communication skills

• Experience with access control systems or building management systems a plus

The salary range for this role is $120,000 - $185,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Otis currently provides our colleagues with the following benefits

• 401(k) plan that includes generous company match and a separate automatic retirement contribution

• Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment

• Three weeks paid vacation and paid company holidays

• Paid sick leave - Employee assistance and wellness incentive programs

• Life insurance and disability coverage

• Voluntary benefits, such as legal, pet, home, and auto insurance

• Birth/adoption and parental leave benefits

• Adoption assistance

• Tuition reimbursement program

• Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

Apply today to join us and build what's next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.?

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (~~~) .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ~~~ .

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We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.