Field Service Action Analyst

Field Service Action Analyst

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.

What you'll do...

This role is critical in ensuring the successful implementation of Field Service Action Analyst (FSAs) and plays a key part in the overall supply chain management process. If you are a motivated and experienced professional with a passion for supply chain management, we encourage you to apply for the Field Service Action (FSA) position.

The Field Service Action (FSA) Analyst is responsible for leading Part Supply & Logistics (PS&L) Supply Chain Management (SCM) activities surrounding potential and launched FSAs. They are responsible for handling, escalating, and resolving issues by working cross-functionally with other Ford Departments (within and outside of FCSD) and external entities.

• Develop & implement part availability strategies to satisfy launch requirements

• Translate data provided by upstream functions into forecasts that can be used to develop an appropriate inventory plan for the program

• Coordinate with other PS&L activities (FCSD Purchasing, Product Analyst, STA, etc.) to ensure that appropriate functions are completed to address issues proactively

• Obtain and communicate plans from suppliers to upstream functions, enabling a coordinated launch effort

• Communicate with PS&L operations and other stakeholders to ensure there is alignment on the launch/deployment of programs

• Work to ensure that appropriate part supply is maintained after program launch

You'll have...

• Associate's degree or combination of education and equivalent experience

• 3+ years of experience in Supply Chain Management (Part Supply & Logistics, Material Planning & Logistics, etc)

• 2+ years of experience using Windows programs (Excel, Word, Access)

• 2+ years of experience in other Part Supply & Logistics Functions (Operations, Supplier Technical Assistant, Purchasing, Product Analysis, etc.)

Even better, you may have...

• Bachelor's degree

• Knowledge of or the ability to learn current systems (SAP, MMP, Aurora, COPIS, Tracklite, etc.)

• Ability to interpret data, evaluate actions and reach logical conclusions

• Ability to demand accountability from all stakeholders

• Ability to positively affect a team

• Highly motivated, goal-oriented and self-directed

• Effective organizational and time management skills required to manage multiple high priority responsibilities concurrently in a fast-paced environment

• Excellent oral and written communication skills relating to the team and upper management

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year's Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

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This position is a range of salary grades 5-8 .

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call ~~~.

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Requisition ID : 29725