Field Service Engineer (75% annual travel required)

Field Service Engineer

Summary: The Field Service Engineer will be a contributor and future Project Lead to complete installations, semiconductor wet chemical processing, chemical or slurry blend and or distribution system commissioning on Kinetics Equipment Solutions Group (KESG) equipment. General support of our KESG equipment in any capacity including upgrades, warranty engagements at customer sites, a retrofits. The Field Service Engineer must possess the ability to work well autonomously and demonstrated ability to lead or be led during installations, upgrades, and warranty engagements.

Duties and Responsibilities: include the following. Other duties may be assigned.

• Be a contributor and future Project Lead to complete installations, wet bench, chemical or slurry commissioning on Kinetics Equipment Solutions Group (KESG) equipment. General support of our KESG equipment in any capacity including upgrades, warranty engagements at customer sites.
• The ability to work well under little direct supervision.
• A demonstrated ability to lead or be led during installations, upgrades, and warranty engagements.
• Using KESG hardware and software products, either work independently or as team leader to observe, report, and communicate data regarding the condition of manufacturing support equipment and materials.
• A demonstrated knowledge and proficiency in the response to routine, severe, and emergency conditions is required; the experience necessary to react calmly under pressure and apply safe and lasting resolutions.
• The ability to complete upgrades and retrofits to KESG equipment on time and on budget; to maintain accurate service, spare parts, and project progress reports, related logs and documentation, including red lines to technical documentation.
• The ability to write and complete a Functional Test Matrix, and to understand and edit a Software Functionality Statement is required.
• Adhere to all safety guidelines and rules as described by Mega Fluid Systems internal training as well as the customer sites training at which work will be performed.

Plumbing:

• Work with PFA tubing and associated hardware components. Experience flaring, bending, and PFA plumbing assembly. Flaring includes Flaretek2, PrimeLock, Fit-Line, and Pillar.
• Able to read and understand a plumbing P&ID drawing.
• Able to use an ACAD or 3D e-drawing to replicate an architectural layout plumbing drawing and replicate onto a blank or semi populated cabinet.
• Pneumatics, understanding for the process of producing an electrical or ethernet signal from a PLC to an electrical solenoid valve, converting to an air signal that will proceed to an Automated Valve, pump, or other pneumatic driven component. Able to troubleshoot A to Z.

Electrical:

• Able to do basic wiring, routing wires for panel assembly, terminate wires, crimping ferrules, use of several types of crimpers such as AMP, Molex, Z+F. able to complete termination with head shrink, labeling.
• Able to troubleshoot electrical circuits. 24VDC, 120VAC, 208VAC. Proper use of a DMM to check / verify voltages, amperage, resistance in a circuit. Ability to use an analog generator / meter to troubleshoot 0-20mA or 4-20mA circuits.
• Able to read and understand an electrical drawing. Use this to effectively troubleshoot an electrical problem, failed component, mis-wire, etc.
• Ability to install, repair, upgrade robotic automation systems.

Industrial Controls:

• Familiarity experience with industrial HMIs, PLC's and the graphic interfaces that go along with most IPC/HMI designs. Ability to interact with the screens, understand configurations including timers, alarm/warning options, reading and changing recipes.
• Ability to interface with OEM components, examples are Future Star or Levitronix flow meters, Adsen or SMC pressure transducers, capacitive Sensors, E&H pH and Conductivity probes and controllers, Specific Gravity or Densitometer sensor. OEM or in-house manuals available to assist in use and troubleshooting.

Onsite Customer and Project Management:

• Effective Communication Skills, both internally and with direct with customers
• Problem solving skills.
• Provide detailed written updates via daily reporting.

General and Communication Skills:

• Use above skills to test out an electrical, mechanical, pneumatic chemical or slurry blend and/or delivery system via a Functional Test Matrix (FTM). Tests include verifying EMO(s), Interlocks, Alarms, sensors, analog signal devices, and complete functional tests that prove out the functionality of our Mega Fluid System equipment.
• An expert at customer interface, has the ability and experience to exercise discretion and independent judgment.
• Ability to work independently and demonstrate initiative to others; the ability to train and instill the need for excellence.
• Excel in time management, organizational, and problem-solving skills, and demonstrate outstanding customer service skills.
• Fluency in English, both written and verbal, is required.
• Very strong verbal and written communication skills are required.
• Ability to sit, stand, walk, and bend, and occasionally lift 50 lbs.

• Ability and willingness to travel 75% of the time

Computer Skills:

• Use of Microsoft Office Suite
• Use of Microsoft Power Apps
• Various mobile applications.

Education/Experience:

• Associates Degree or higher in a related technical discipline.
• OSHA10 Certification.
• 5+ years of formal technical training or experience exhibiting the knowledge and technical skills outlined in this job description.

Benefits:

• 401(k) matching
• Medical, Dental, Vision insurance
• Short Term Disability Insurance/Long Term Disability Insurance
• Employee Assistance Program
• FSA and HSA
• Generous Paid Time Off
• Tuition Reimbursement