Front Office Assistant

Description We are offering a role in the Real Estate Property/Facilities Management industry located in Boston, Massachusetts. The position is for a Front Desk Coordinator. This role entails ensuring smooth operations at the front desk of our facilities, providing exceptional customer service, and handling various administrative tasks.

Responsibilities

• Handling a multi-line telephone system, directing calls to the appropriate person or department, and providing information to callers in a professional manner.

• Greeting and screening incoming visitors, informing the relevant person of their arrival.

• Managing the key check-out system and ensuring its efficient operation.

• Receiving and signing for courier deliveries and pick-ups, notifying the relevant person of package arrivals.

• Sorting and distributing mail, including checks, invoices, and correspondences.

• Operating standard office equipment such as postage machines, folding machines, fax/copier/scanners.

• Performing data entry tasks and updating client information as needed.

• Maintaining common office areas to ensure they are tidy and presentable for clients.

• Creating and maintaining response letters for various incoming correspondences.

• Reviewing and editing scanned management reports as needed.

Skills

• Exceptional Customer Service skills

• Proficiency in Answering Inbound Calls

• Experience in Receptionist Duties

• Proficiency in Data Entry

• Previous experience as a Part-Time Receptionist would be advantageous Requirements - Proficiency in customer service and ability to handle customer inquiries and complaints effectively

• Experience in managing reception area, including greeting visitors and responding to telephone and in-person requests for information

• Ability to handle inbound calls professionally, providing timely and accurate information to callers

• Strong data entry skills, with attention to detail and high level of accuracy

• Willingness to work part-time hours, including some evenings and weekends

• Familiarity with real estate or property management industry would be advantageous

• Excellent communication and interpersonal skills, with the ability to interact with people from diverse backgrounds

• Ability to multitask and prioritize tasks in a fast-paced environment

• Proficiency in using office equipment, such as printers and fax machines

• Basic knowledge of Microsoft Office Suite, including Word, Excel, and Outlook

• High school diploma or equivalent. Higher qualification in office administration or relevant field will be a plus.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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