Guest Relations Representative

71492BR

Auto req ID:

71492BR

Department:

14010 - BGMC Guest Relations

Job Description:

Under the direction of the Patient Access Supervisor or Manager Volunteer Services, coordinate the flow of patients and visitors that present to the facility. Respond to verbal customer inquiries about routine basic information including but not limited to directions to the point of service, visitation, and privacy.

Buffalo, NY

Location:

Buffalo General Medical Center

Recruiter:

Salihah Sikes

Minimum or Preferred Qualifications:

HS diploma or GED. One year customer service experience in a hospital/medical facility required.

For non-clinical positions and nursing support positions, internal and external applicants must have the core competencies and sufficient work experience to perform in the per diem position for which they are applying.

Status:

Per Diem

Shift:

Variable

Scheduled Work Hours:

Variable

Salary Range:

$16.42-$24.49 per hour Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

Grade:

C2

Position:

Guest Relations Representative

Union Code:

07 - CWA 1168 BGH TCC

Bi-Weekly Hours:

0

Weekend/ Holiday Requirement:

Weekend and/or Holiday Scheduling Required

Equal Opportunity Employer

Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences.

Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.